Pets Best is very slow at processing claim and paying claims. The company is quick to deny claim. There is an appeal process to dispute denied claim, but the resolution process takes months to complete and then it is resolved to the company's favor, not the client. I have had them deny x-rays for my pet's injured leg and pay pennies on the dollar for claims. I do not recommend using this insurance company. I will be changing to another pet insurance company shortly. They are terrible.
4 years ago
Pets Best Insurance has a
4.3
average rating
from
28,047
reviews
