I rescued a breeder dog from a backyard breeder in MO in April I called about insurance the day I got her I told the sale person on the phone I was assuming she would have many issues after seeing how she lived when I finally got her to go in the car she was assessed given all her shots put on presentation flea and heartworm which you only reembursed 65 dollars WTF she is a 200 lb dog and then you refused to honor her hernia surgery as a preexisting condition REALLY !!! I asked before I got insurance since I didn’t know anything about her care if surgery would be covered “oh yes we will cover surgeries or emergencies” LIARS she didn’t have preexisting issues because I just got her I will cancel my policy and inform the 3 veterinary offices that I work with not to recommend you I hope you go out of business I will also be complaining to the BBB