The claim process took a while and I could never get through to them on the telephone. My vet sent the requested documentation, however Pets Best still showed they hadn't received it. Then I obtained a copy of the documentation and sent it and their site still showed it was outstanding. Finally paid out a couple of weeks later. I would recommend keeping the progress updated on the website so as to eliminate frustration on this side of things.
4 years ago
Pets Best Insurance has a
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