I am dissatisfied with the service. I pay $58 a month and the efficiency of this company is so poor. The claim processing time is endless and the customer service is terrible. The hold times on the phone are awful, over an hour any day of the week. If Trupanion can process claims in a week, why can't Pets Best? I recommend pet parents use another insurance company if they want efficiency and quickly processed claims.
4 years ago
Pets Best Insurance has a
4.3
average rating
from
28,407
reviews
