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Terri R
Submitted my receipts on the day my dogs went to the vet. On dog was for well dog care only and the other was well dog care and medication. It’s been 2 weeks and I still have not received my reimbursement; however I received an email this morning with an E.O.B. Stating that the monies would be in my account in 5-7 days; however this is not what is stated on the website - it is misleading - I don’t mind waiting but don’t lie about the turnaround time! The other issue is that when I submitted the well dog care receipts and the medication receipts - they must have thrown out the medication receipts as there appears to be no record of them (they were submitted at the same time) and no comment about them - I will resubmit Again but I find this really disappointing - where did the receipts/reimbursement go Pet Health?
4 years ago
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Pets Best Insurance has a 4.3 average rating from 28,407 reviews