Anonymous
Do not sign up to Bottomless Bowl as you are writing a blank cheque: After my 1st order I signed up to Bottomless Bowl. The 1st order arrived quickly. The 2nd order took a number of days to arrive. However, my issue with ‘Bottomless Bowl’ is that you do not know what you are going to be charged for the order until after the order has been processed. That means you are writing a blank cheque! I took up my dissatisfaction with the company and the reply was; "I'm sorry for any disappointment caused - we do advise that the prices for bottomless bowl orders may fluctuate, and can vary depending on offers that we have running, or occasionally price changes by the supplier." I am not sure where that statement is on the web site but the person who replied seems to have missed the point. I do not expect prices to stay the same but I do expect to be notified of what the cost will be before the order is processed. Each 10kg bag of Excel rabbit food had gone up over £3 a bag in 11 weeks.
4 years ago
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