AVOID. Purchased a tow bar, installation and a bike rack (£900) & the transaction was very smooth. Initial home installer left whilst admitting he hadn't checked it all worked, but would be fine - it didn't work. After 3 installer visits in total and 5-weeks & of me chasing and PF asking me to go out, take photos and buy new fuses for the parts they provided, it was fixed, confirming it wasn't installed correctly - not earthed. Mistakes happen, but I paid a lot for install and despite acknowledgement from PF throughout that it wasn't acceptable, the final conclusion was "we don't provide compensation". Poor service considering the amount of running around I had to do having already paid for supply and install. I would not recommend