I was given a 7 week course of medication from my GP, I was meant to receive 14 tablets and only recieved 13. I contacted P2U to let them know and they said they’d launch in investigation and to contact my GP for an emergency top up. After a few days they contacted me to say their CCTV didn’t go back that far and they couldn’t investigate any further. Then they told me they’d have to open an investigation with the post office, even though the box was sealed and completely untampered with. They refused to send me the missing tablet and my GP they couldn’t top up the prescription because by law they had already fulfilled their part. So unfortunately because I am undergoing blood tests - I’ve had to finish to course early and will have to repeat the 7 week course in a month.