As per others here. Prescription placed, there site states order in minutes, get approved 1 to 2 days then its all set up. Rubbish. My account with them shows 3 pending prescription for the same item for a month weeks apart. Not received anything. Trying to cancel or close the account you have to ring up 9 to 5 and never get thru. Truly shocking for a company supposedly making your life easier. I was warned to avoid them but gave them a chance yet the same as what happened to a friend has happened to me. Now going to raise a formal complaint. Christ is it really that hard to do what they supposedly say they can do?