They need to fix their website.
I moved from Lloyds Direct and I did not have any problems logging into my account with that company. In fact, I have no problems logging into any website apart from pharmac2u.
In simple terms, it for the last few weeks, it is impossible to login in first time. It takes a few attempts during the day. It still occurs after the common trouble shooting attempts. This problem occurs on multiple browsers and even after clearing the cookie cache and allowing pop-ups and redirets.
With the IT knowledge that I possess the the cause of the problem is either the Session Cookie or simply an over capacity issue on their server.
When this happens it is usually a sign that a shoddy company is not maintaining its website.
Hopefully, pharmacy2u will read this review and sort out the problem. The company will lose customers if this annoying and stressful logging-in problem continues. At he very least, if it is a server over-capacity issue, perhaps a message can be displayed on screen telling customers.
I will give them another 2 orders and if the website is still broken in two months I will move to the Boots online delivery service.
9 months ago
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