Link from their e mail results in a blank page, after several goes it does come up but when adding items to order they dont add and the "add to order" box re appears. After about 10 goes it finally works. I tried to talk to customer services but it was automated and did not recognise anything I said to it, asked it to refer to agent but was 29 on queue so gave up. Tried log in on website but it stuck on the log in page so no luck there. Really bad IT systems all round and seems to be getting worse. Eventually it accepted my add to basket and I did a telephone order as well so that will really confuse things. It looks like I need to find another online source, anyone got any glowing reviews?