I ordered medication on 29th of July 2025, a week before I needed to in preparation for a characteristic delay. On the 6th of July after still receiving nothing I looked on the Pharmacy2u app and saw that the order was cancelled. No notification of explanation. I followed the advice and contacted "customer service" to ask why. With no reply, the next day the order was reinstated. On the 9th still nothing, nearly two weeks later. Getting desperate, having none of the medication left and loosing weight subsequently I ordered some myself from online at considerable expense, nearly £100 (which I might add, amongst nearly 10 emails updating me constantly on the status and location, was delivered less than 24 hours later by this independent seller). At time of writing this I have asked SIX SEPERATE TIMES why my order was cancelled and Pharmacy2U has FLAT OUT REFUSED to answer once!! Four emails to "customer services" and two to the complaints department. Not a single one has answered my question. The latter even replying only with "apologies for the inconvenience" in reply to a 39 line email from me recounting the cancellation, lack of explanation, loss of weight and spending of nearly £100 by myself to fill the gap they left!! I am shocked, appalled and disgusted by the conduct and behaviour of Pharmacy2u. Consciously and repeatedly ignoring six emails asking simply why my order was cancelled and a complete uninterst in the predicament they left me in. Unprofessional, uncaring, uninterested, shockingly rude and incompetent, I have honestly never encountered the like before. DO NOT USE THIS COMPANY!!!!!