I don’t even want to give 1 star! This company is an absolute disgrace! Ordered my prescriptions on 30th October and I still don’t have them now! Always blame the doctors for not sending it through yet I called their bluff as I had spoken to the gp and had the date and time it was released so after they lied and said they still didn’t have it I told them I’d spoken to the surgery! Then tried to fob me off so I pulled the annoying line of ‘I used to be a pharmacy manager and dispenser so I know how it works’ (which I did and I do!) said they would check again that day (the 13th). So I eventually receive a delivery on Saturday 17th - with only one item when I had ordered 6!! The other 5 items, which are important medication for chronic asthma, thyroid and an anti depressant are nowhere to be seen!! I know they were done on a separate prescription as the surgery told me! So I have now had no medication for 2 weeks and am now going to have to go to another pharmacy with my prescription number to get them to call it down. I haven’t been able to do so yet as I had a medical procedure this week that meant I was unable to drive or walk for a few days - and I live alone! This is sadly not a one off - I have used them 3 times and have had to go a week with no medication each time while they f**k about!! I signed up as I work 5 or 6 12 hour shifts a week so it is difficult for me to get to a pharmacy. Needless to say nomination has been changed and will not be relying on them again. Oh, did I mention I have developed a chest infection and a flare up of my asthma and the symptoms of underactive thyroid have come back?! It’s almoat as if I haven’t had any medication for two weeks.......
6 years ago
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