This is the first time I have used this company to order my mother in law's prescriptions. I placed the order on Friday 22nd March and requested delivery on the first available date from the drop down which was Wednesday 27th March. On Wednesday I received an email asking me to answer some questions as it was my first order. I replied and received an email back to say that the order would be processed. Late on Thursday 28th I received an email to say one item was out of stock and did I want the other items sending out or to wait for it all to be sent together. I requested that the balance be sent out. I received and email on Friday to say that the ordered been despatched and I could track the order via Royal Mail but I can't track it as Pharmacy2U didn't provide a number. It is now Monday 1st April and the delivery still hasn't arrived and my mother in law as no medication left. In have tried to ring with now answer and I have emailed but got no reply. I think this may be the first and last time I use Pharmacy2u.