Too slow. Myself and Carers/Nurses kept losing track of what was ordered, and where the order was? What status etc as it can take more than a week from ordering to receiving medication. I was also having to order 2 to 3 weeks in advance to make sure my prescriptions would arrive in time to use them. Contacting them is also a pain. Live chat rarely works, on hold for ages, just not worth the hassle. I will go back to my local Pharmacy, even thou there is a small charge for delivery, it's well worth it compared to using the Pharmacy2u service... Stay local, do not bother with this, it creates a massive hassle. .. Myself and my care team, including Doctors, Nurses, Pain Management can't believe the NHS gave them the contract. Like trusting ebay/Hermes with your prescriptions