The site is simple to use and navigate. Each listing of a phone has it's rated quality as well as example pictures to show what to expect. My iPhone 12 pro came in only a few days and was in immaculate condition. I chose the Grade A option and it looked as if my phone hadn't even been used. I also use their store in Reservoir to fix my phone every time I crack my screen and they have a fast turn around and give you a choice between a Genuine or cheaper replica screen to choose from. From experience, the replica screen is just as good. Highly recommend this place.