Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 4,029 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third phone purchased and these guys do not dissapoint. Awesome quality, accessories and warranty...without the hefty price tag. What more could you need. 11/10 would recommend.”

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(Reservoir, 3073) -

“This is the second time I have used Phonebot and will do it again for my next phone. Excellent service and customer communication and trusted website. iPad is great.”

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(Reservoir, 3073) -

“Great phone, very impressed, like new condition. Thanks phonebot”

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(Reservoir, 3073) -

“Had my order within 2 days, a36 phone in like new condition as advertised. Well packaged for delivery. Have been using for about a week very happy.”

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(Reservoir, 3073) -

“Website easy to navigate. Chose the phone I wanted, delivery was quick and product arrived well packed in good condition. Phone appears to be new and works a treat. I would buy from Phone it again.”

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(Reservoir, 3073) -

“It’s perfect and you can’t tell the difference.”

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(Reservoir, 3073) -

“Prompt delivery, good condition watch as promissed . Probably my mistake to expect pink watch band as it was on the photo , but arrived in black . Still happy with purchase , would reccomend !”

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(Reservoir, 3073) -

“I’m very happy with the price and quality of my otterBox defender case for iPhone 17”

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(Reservoir, 3073) -

“The product is of great quality and well priced. The transaction was easy with fast delivery.”

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(Reservoir, 3073) -

“Good service god product and swift delivery”

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(Reservoir, 3073) -

“Good service, product arrived as described, would purchase from Phonebot again. Thanks”

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(Reservoir, 3073) -

“I've purchased from Phonebot 3 times now for iPhones and iPads, great service, can contact easily by phone and products all very good condition, swift and efficient delivery. Would recommend highly.”

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(Reservoir, 3073) -

“Ordered a phone cover. Delivered the wrong size. Sent it back for a refund, but disallowed as I had opened the box. But they kept the cover. I paid for it, they refused a refund but kept the case.”

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“Bought a iPhone 14 as new,received the phone promptly and as it said it didn't have a mark on it. Very impressed! Would definitely buy one again. Alan”

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(Reservoir, 3073) -

“A reliable platform for buying and selling mobile phones.”

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(Reservoir, 3073) -

“Deceptive and misleading conduct. Purchased an as new phone. I was given a clear assurance that this device retained its original screen. Upon turning on the phone, it immediately displayed the message “unknown screen detected”, which indicates the screen has in fact been replaced. Phone was returned and had to chase them up. They advised they have another phone which is still havent recieved. Best avoid this company.”

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(Reservoir, 3073) -

“Ordered a phone cover. Ordered the wrong size. Sent it back for a refund, but disallowed as I had opened the box. But they kept the cover. I paid for it, they refused a refund but kept the case.”

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(Reservoir, 3073) -

“great as always”

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(Reservoir, 3073) -

“Great service, was quick to reply and honest to a question I had. Would deal again with this company”

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(Reservoir, 3073) -

“Well received. Excellent.”

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(Reservoir, 3073) -

Phonebot is rated 4.6 based on 4,029 reviews