Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,726 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remote Access That Gave Me the Answers I Needed”

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“Discovered the top team title goes to vortex viper hack”

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“Favourite phone and accessories people”

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(Reservoir, 3073) -

“Thanks you once again, this is our third purchase, phone works well, great condition.”

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(Reservoir, 3073) -

“Very fast delivery”

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(Reservoir, 3073) -

“I had never purchased a refurbished item before until I bought my Samsung Galaxy 3 Smart Watch from Pnonebot. I am very happy with my watch, it arrived in complete As New Condition and is working extremely well. Phonebot kept me advised re delivery all along the way and I would certainly have no doubts about purchasing from them again. I highly recommend and thank Phonebot for their great service and products.”

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(Reservoir, 3073) -

“Was able to speak to customer service prior to purchase. Item arrived with as-new battery and perfectly presentable condition. Nice to have a warranty for piece of mind. Recommended!”

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(Reservoir, 3073) -

“Prompt delivery of the item ordered”

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(Reservoir, 3073) -

“I have just purchased 2 iPhone 15 Max Pro and am delighted with them. They are in perfect condition and the extras were much welcomed. I have purchased phones before from Phonebot and every one has been 100% perfect. Am still waiting to do a transfer from my wifes iPhone 8 to the new one, so that should be good fun, her old phone is loaded.”

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(Reservoir, 3073) -

“The phone is great but I am having a lot of problems with the touchscreen, does not respond all the time, very frustrating”

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(Reservoir, 3073) -

Hi Anthony, Thank you for your review! We're glad to hear you're enjoying your phone, but we're sorry to learn about the issues you're experiencing with the touchscreen. That can definitely be frustrating. We recommend reaching out to our support team at support@phonebot.com.au for further assistance. We're here to help resolve this for you! Take care, Team Phonebot

“Excellent and prompt service”

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(Reservoir, 3073) -

Hi there, Thank you for your fantastic review! We're thrilled to hear that you experienced excellent and prompt service. Your satisfaction means everything to us, and we're always striving to provide the best for our customers. If you have any more feedback or need assistance, don’t hesitate to reach out at support@phonebot.com.au. We're here to help! Warm regards, Team Phonebot

“Product in great condition, competitive price and fast delivery”

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(Reservoir, 3073) -

Hi Myke, Thank you for your fantastic review! We're thrilled to hear that your product arrived in great condition and that you found our pricing to be competitive. Fast delivery is important to us, and we're glad we could meet your expectations! If you have any questions or need assistance in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Very easy transaction and the MacBook was great”

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(Reservoir, 3073) -

Hi Nikki, Thank you for your fantastic review! We're thrilled to hear that your transaction was easy and that you're enjoying your MacBook. Your satisfaction means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm wishes, Team Phonebot

“The phone I received was excellent. Not a scratch on it and they even gave me a free cover! Great company to deal with, great service and they are helping the world to be more sustainable!!”

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(Reservoir, 3073) -

Hi Bernadette, Thank you so much for your amazing review! We're thrilled to hear that you received an excellent phone without a scratch, and we're glad you loved the free cover! It's fantastic to see our customers appreciating our commitment to sustainability. If you have any further questions or need assistance, don’t hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Quick delivery and item as described. Would love to see an option to request the size of loop strap that comes with the item bought, as it's way too big.”

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(Reservoir, 3073) -

Hi Chantal, Thank you for your great review! We're so glad to hear that your delivery was quick and that the item was as described. Your feedback about the loop strap size is appreciated, and we'll definitely consider this for future options. If you ever have any more questions or need assistance, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Warm wishes, Team Phonebot

“Phonebot was very easy to navigate for choice of phone. The only negative was that no manual was included in the purchase. However, delivery was prompt and pricing was very competitive. I recommend Phonebot to anyone wishing to purchase an 'as new' mobile phone without a high price tag.”

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(Reservoir, 3073) -

Hi Lee, Thank you for your thoughtful review! We're glad to hear you found Phonebot easy to navigate and that you appreciated our competitive pricing and prompt delivery. We're sorry to learn that you didn't receive a manual, and we'll certainly take your feedback into account. If you have any questions or need assistance in the future, please feel free to reach out to us at support@phonebot.com.au. We're here to help! Warm regards, Team Phonebot

“Quick postage, and phone presents like new”

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(Reservoir, 3073) -

Hi James, Thank you for your wonderful review! We're so pleased to hear that your phone arrived quickly and in like-new condition. Your satisfaction is our top priority, and it’s great to know we could meet your expectations! Should you have any questions or need assistance in the future, please feel free to reach out to us at support@phonebot.com.au. We're here for you! Best wishes, Team Phonebot

“As advertised, great service.”

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(Reservoir, 3073) -

Hi Robert, Thank you for your wonderful review! We’re glad to hear that you received great service as advertised. Your satisfaction is our priority, and it means a lot to us! If you ever need assistance or have questions, please don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Arrived at stated time and in stated condition”

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(Reservoir, 3073) -

Hi there, Thank you for your wonderful review! We're delighted to hear that your order arrived on time and in the condition we promised. It's great to know that we met your expectations! If you need any assistance or have questions in the future, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Very impressed with how fast the delivery was. The phone is in excellent condition just as described. Love it.”

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(Reservoir, 3073) -

Hi there, Thank you so much for the fantastic review! We're thrilled to hear that you were impressed with the fast delivery and that your phone arrived in excellent condition just as described. Your satisfaction means a lot to us! If you ever need assistance or have any questions in the future, don't hesitate to reach out at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

Phonebot is rated 4.6 based on 3,726 reviews