Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,697 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 1 star review on 31st August 2020

Crystal B

Phonebot 3 star review on 9th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the watch in reasonable time”

Helpful Report

(Reservoir, 3073) -

“Fast delivery, great buy”

Helpful Report

(Reservoir, 3073) -

“Great phone, fast delivery. Highly recommend”

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(Reservoir, 3073) -

“As always, great service, great products and fast delivery”

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(Reservoir, 3073) -

Hi there, Thank you so much for your glowing review! We're delighted to hear that you consistently have great experiences with our service and products. Fast delivery is something we pride ourselves on, and it’s wonderful to know it made a positive impact on your experience! If you ever need assistance or have any comments, feel free to reach out at support@phonebot.com.au. We're always here for you! Best regards, Team Phonebot

“Exactly what I ordered and quick postage thanks”

Helpful Report

(Reservoir, 3073) -

Hi Debbie, Thank you for your wonderful review! We're delighted to hear that you received exactly what you ordered and that the postage was quick. Your satisfaction is our priority! If you have any questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. We’re always here to help! Best regards, Team Phonebot

“First time purchasing but won't be the last. Great experience. They realised I had ordered the wrong phone cover and reached out before shipping with correct options. Great communication and fast delivery. I highly recommend Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi John, Thank you for the wonderful review! We're delighted to hear that you had a great experience with us on your first purchase. It's fantastic that our team was able to assist you with the right options before shipping. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you ever need assistance or have more feedback, feel free to connect with us at support@phonebot.com.au. We’re always here to help! Best regards, Team Phonebot

“Great service”

Helpful Report

(Reservoir, 3073) -

Hi Mark, Thank you for your amazing review! We're thrilled to hear that you received great service from us. Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Phone rocked up quick but no charger cord or anything just a phone so not sure how you ment to charge it if U don't send a cord.”

Helpful Report

(Reservoir, 3073) -

Hi Jason, Thank you for your review! We're glad to hear that your phone arrived quickly. We apologize for any confusion regarding the absence of a charger cord; we understand how important it is to have everything you need to get started. If you have any further questions or need assistance, please reach out to us at support@phonebot.com.au. We're here to help! Best regards, Team Phonebot

“Couldn't be happier with Phonebot. The quality of the product purchased and the price I paid. Delivery of my order was excellent and it was received quickly and safely.”

Helpful Report

(Reservoir, 3073) -

Hi Stephen, Thank you so much for your wonderful review! We're delighted to hear that you're so happy with your purchase and that the product quality and delivery met your expectations. Your satisfaction is what we aim for! If you have any questions or need assistance in the future, please feel free to contact us at support@phonebot.com.au. We're always here for you! Best regards, Team Phonebot

“Only thing I found annoying was it wasn't in English first. Otherwise was works well.”

Helpful Report

(Reservoir, 3073) -

Hi Susan, Thank you for your review! We're glad to hear that your deviceis working well for you. We appreciate your feedback regarding the language preference and will certainly take it into consideration for improving our service. If you have any other comments or need assistance, please feel free to reach out at support@phonebot.com.au. We're here to help! Best regards, Team Phonebot

“The condition of the phone exceeded my expectation. I’m very happy with my purchase from Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi Sue, Thank you for your fantastic review! We're so pleased to hear that the condition of your phone exceeded your expectations. Your happiness with your purchase is our top priority! If you have any questions or need support in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Good product, very good communication and service”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your wonderful review! We’re delighted to hear that you’re satisfied with both the product and our communication and service. Your feedback is invaluable to us! If you have any further questions or need assistance, feel free to reach out to us at support@phonebot.com.au. We're always here for you. Best regards, Team Phonebot

“This is the third time I have bought from Phonebot over the past 3 years( 2x iphones + ipad). All products arrived promptly in excellent condition and as described. Have had no problems with the devices.”

Helpful Report

(Reservoir, 3073) -

Hi Brian, Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with your purchases from Phonebot. It’s great to know that all your devices arrived promptly and in excellent condition. Your continued trust in us means a lot! If you need anything in the future or have further feedback, don’t hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Great service.”

Helpful Report

(Reservoir, 3073) -

Hi Larissa, Thank you for your fantastic review! We're so pleased to hear that you experienced great service with us. Your satisfaction is our top priority and your feedback encourages us to keep delivering the best. If you need any assistance or have more feedback in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Thank you, great communication and service”

Helpful Report

(Reservoir, 3073) -

Hi Carmen, Thank you for your kind review! We're so glad to hear that you appreciated our communication and service. Your satisfaction is important to us, and we strive to ensure our customers have a positive experience. If you need any assistance or have additional feedback, please feel free to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Thank you for your service. Product was delivered fast and great quality. Highly recommend”

Helpful Report

(Reservoir, 3073) -

Hi Joanna, Thank you for your fantastic review! We’re thrilled to hear that you received your product quickly and that you’re pleased with the quality. Your recommendation truly means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Phone was in new condition! Great service and delivery!”

Helpful Report

(Reservoir, 3073) -

Hi Sharoon, Thank you for your amazing review! We're delighted to hear that your phone was in new condition and that you had a great experience with our service and delivery. Your satisfaction is what drives us! If you have any questions or need assistance in the future, don't hesitate to reach out at support@phonebot.com.au. We're here for you! Best regards, Team Phonebot

“Received the phone within 3 days. As discribed and looks brand new. Saved heaps on the cost of a new phone. Sure, it's not the latest iphone model but near enough. Thanks Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi Robyn, Thank you for your fantastic review! We're so glad to hear that your phone arrived quickly and in excellent condition. It's great to know you saved some money while still getting a high-quality device. If you have any questions or need assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. We're here to help! Best regards, Team Phonebot

“Excellent product, seems perfectly new, fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you received an excellent product and that it feels like new. Fast delivery is something we pride ourselves on, and it’s great to know we met your expectations. If you have any questions or need assistance down the line, don't hesitate to reach out at support@phonebot.com.au. We’re here to help! Best regards, Team Phonebot

“I’m totally delighted with my 11 Pro Max. It’s in excellent condition and arrived with 2 free phone cases. I didn’t have to wait long after placing my order and I was kept informed of shipment.”

Helpful Report

(Reservoir, 3073) -

Hi Claire, Thank you for your wonderful review! We're thrilled to hear that you’re delighted with your 11 Pro Max and that it arrived in excellent condition with the added bonus of free phone cases. We strive to keep our customers updated throughout the shipping process, and it’s great to know you appreciated that. If you need any assistance or have further feedback, don’t hesitate to reach out to us at support@phonebot.com.au. We're here for you! Best regards, Team Phonebot

Phonebot is rated 4.6 based on 3,697 reviews