Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,764 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received our new 11" iPad with the same high quality & excellant service previously experienced with the purchase of 3 phones over the past few years. Good job guys.”

Helpful Report

(Reservoir, 3073) -

“Item as described. iPad fully functioning and happy to be able to study again. Would recommend using this company with item arriving quickly.”

Helpful Report

(Reservoir, 3073) -

“Am a returning customer, was so happy with the 1st phone I purchased, when it was time to get my daughters phones, Phonebot was the 1st place I came to. Have recommended to family members and they have saved the website. Great value, great products. Can find a phone to suit needs and budget.”

Helpful Report

(Reservoir, 3073) -

“Phone arrived on time and I love it .”

Helpful Report

(Reservoir, 3073) -

“I have been dealing with Phonebot for some years now. I continue to do so since I find them to be reliable, trustworthy and fast. Further more the items are as described and I have not had any problems with any I have purchased. I intend to maintain our relationship into the future.”

Helpful Report

(Reservoir, 3073) -

“Great product at a great price Thank you!”

Helpful Report

(Reservoir, 3073) -

Hi Kasadevi, Thank you for your kind words! We're thrilled to hear you appreciate the product and the price. Your satisfaction means the world to us! If there's anything else we can help you with, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Great refurbished product, really good price & efficient delivery. Very happy, thank you!”

Helpful Report

(Reservoir, 3073) -

Hi Raine, Thank you for your wonderful review! We're delighted to hear that you’re happy with your refurbished product and appreciated the efficient delivery. It’s always our aim to provide great value and service to our customers. If you need anything else or have any questions in the future, please feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“usual OUTSTANDING service. extensive range. watched a phone for a few weeks while I saved money, it dropped in price. phone I received was just as described, 'like new'. if I struggled I found tiny marks on it, but it's living in a punk case anyway. packed and shipped with care. arrived quicly. will continue to use phonebot in the future”

Helpful Report

(Reservoir, 3073) -

Hi Rohan, Thank you for your outstanding review! We're thrilled to hear you enjoyed our service and found the phone exactly as described. It's great to know you saved up for it and benefited from our price drop. We take pride in packaging and shipping our products with care, so we’re glad everything arrived quickly and in good condition. We look forward to assisting you again in the future! Please don’t hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“I would recommend Phonebot the information and grading was spot on. The delivery communication was good so I knew exactly when I could expect delivery.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you found our information and grading accurate. It’s great to know our delivery communication kept you informed throughout the process. If you have any further questions or need assistance, please feel free to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“They was selling like a original cable apple, but Idk how this blessed cable fix the problem on the charger port of my phone (I charged with water on the port and was terrible to charge), then now I can use other cables that before I couldn’t.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for sharing your experience with us! We're so glad to hear that the cable is helping improve your charging situation. It’s always great when a solution can bring new life to your device, especially after a tricky situation like that. If you ever have more questions or need further assistance, don't hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Mobile arrived very quickly and in perfect condition, great price too,prompt replies and very easy to use”

Helpful Report

(Reservoir, 3073) -

Hi Karen, Thank you so much for your wonderful review! We're delighted to hear that your mobile arrived quickly and in perfect condition. It’s fantastic to know that you found our pricing competitive and our communication prompt. We always aim to make the shopping experience as seamless as possible! Should you need any assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“Never heard of this company before, excellent service, great price on sale items we bought, really fast delivery will definitely use again.”

Helpful Report

(Reservoir, 3073) -

Hi Lee, Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our service, great prices, and fast delivery. It's always our goal to provide customers with the best possible shopping experience. We look forward to helping you again in the future. If you have any questions, don’t hesitate to reach out to us at support@phonebot.com.au Warm wishes, Team Phonebot

“Thank you so much for the samsung galaxy s23 ultra leather case I love it it is my daily case”

Helpful Report

(Reservoir, 3073) -

Hi Steven, Thank you so much for your wonderful review! We’re delighted to hear that you love your Samsung Galaxy S23 Ultra leather case and it's become your daily companion. Your satisfaction is incredibly important to us! If you ever need any assistance or have questions, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Excellent service and great prices”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your fantastic review! We're thrilled to hear that you found our service excellent and our prices great. It's always our aim to provide the best for our customers, and your feedback means the world to us. If you need any assistance in the future, feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Excellent people to deal with and very helpful and easy transition with the device got it in great time and very well packaged will deal again thanks Alan”

Helpful Report

(Reservoir, 3073) -

Hi Alan, Thank you so much for your wonderful review! We’re delighted to hear that you found our team helpful and that the transition with your device was smooth. We strive for fast delivery and great packaging, so it’s fantastic to know we met your expectations. We look forward to assisting you again in the future. If you have any questions or need support, just reach out to us at support@phonebot.com.au Warm regards, Team Phonebot

“Excellent service, answered my questions quickly. Great value. Highly recommend Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for your wonderful review! We're delighted to hear that our service met your expectations and that you found great value with us. Your recommendation means the world to us! If you have any questions or need assistance in the future, don't hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Exactly as described!”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your wonderful review! We're delighted to hear that your experience was exactly as you expected. Your satisfaction is what we strive for every day, and it’s great to know we hit the mark for you! Should you need anything in the future, feel free to reach out to us anytime at support@phonebot.com.au Warm regards, Team Phonebot

“Easy navigation on website, clear explanation of product, and quick delivery. Brought many products from Phone or and cannot fault them.”

Helpful Report

(Reservoir, 3073) -

Hi Farrah, Thank you so much for your wonderful review! We're delighted to hear that you found our website easy to navigate and that our product descriptions were clear. It's fantastic to know that your delivery experience was quick as well. We truly appreciate your continued support and confidence in us. If you ever have any questions or need assistance, don’t hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“Good Service, Good Product at a Good price”

Helpful Report

(Reservoir, 3073) -

Hi Jason, Thank you for your wonderful review! We’re so glad to hear that you had a great experience with our service and found our products to be a great deal. Your satisfaction means the world to us! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Brilliant Customer service. We purchased 2 phones and then placed another order for a family member a week later. They took the time to answer questions and were so knowledgeable. Thank you.”

Helpful Report

(Reservoir, 3073) -

Hi Alisha, Thank you for your wonderful review! We're thrilled to hear that you experienced brilliant customer service and found our team knowledgeable. It's always our pleasure to assist and answer any questions! Looking forward to helping you and your family with future purchases! Please don’t hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

Phonebot is rated 4.6 based on 3,764 reviews