Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,979 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super app, I've been looking for such an app for a long time, and this one is perfect in every way! Everything works correctly, it was interesting for me to install it for my kids to make sure they don't get into trouble. Thanks to the developer for an excellent app!”

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“Phone barely lasted 48 hours until the screen started malfunctioning”

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(Reservoir, 3073) -

“Great service. Quick delivery and phone was exactly as described. Well worth getting your next phone from these guys.”

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(Reservoir, 3073) -

“I have purchased 8 phones from Phonebot for myself and my family. They are always very good quality and great value. Fast delivery and exactly what they advertise. Thank you”

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(Reservoir, 3073) -

“Really good quality! I’ve had many refurbished phones from other companies and they did not last or something went wrong with them. This is by far the best place I’ve brought from and they even threw in phone cover and screen cover thank youuu. Will be purchasing rest of the families phones from Phonebot from now on.”

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(Reservoir, 3073) -

“Excellent service. Phone came as described with a free case. I would recommend Phone bot to friends and family. thanks again.”

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(Reservoir, 3073) -

“Ordered s24+ and it's perfect☆☆ No complaints and price was very competitive”

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(Reservoir, 3073) -

“I ordered a pre loved iphone 13 Pro Max from you, about a month ago. The phone arrived very well packaged and in excellent condition as advertised. The phone looks great and works perfectly. Your pricing is competitive and delivery is fast. I will only purchase future phones through Phonebot. Thanking you”

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(Reservoir, 3073) -

“I’ve had my “new” iPhone 13 mini for a couple of weeks now and I am happy with my purchase. The condition is exactly as described and the price was reasonable. Thank you”

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(Reservoir, 3073) -

“Very pleased with my purchase & will use them in the future.”

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(Reservoir, 3073) -

“I have purchased several handsets and accessories feom PhoneBot over the years. They are always very good quality and affordable. In addition, the customer service is speedy, and super helpful!”

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(Reservoir, 3073) -

“Shaw assisted me with renewing my subscription, he was very helpful and kind.”

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“I purchased a Samsung Galaxy Ultra 2025 smart watch in open box condition. Very impressed with the quality and at a 3rd of price of new.”

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(Reservoir, 3073) -

“My phone cover was as ordered, arrived quickly. Very satisfied.”

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(Reservoir, 3073) -

“Purchased refurbished s24ultra thinking I'm reducing e-waste Pen doesn't work and have tried 2 others which won't work either Learn from my mistakes”

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(Reservoir, 3073) -

“I’m very pleased as the item is almost like new. I would like to purchase from you again.”

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(Reservoir, 3073) -

“Very happy with the service and the phone fast delivery and a good price cheers will be happy to shop again”

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(Reservoir, 3073) -

“Am still waiting to receive my order and it taking so long. First time am buying from you guys honestly am disappointed already”

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(Reservoir, 3073) -

“Very happy with service and support. Excellent communication. Overall very happy.”

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(Reservoir, 3073) -

Phonebot is rated 4.6 based on 3,979 reviews