Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,072 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great prices. Highly recommended.”

Helpful Report

(Reservoir, 3073) -

“Very happy. The process from purchasing online to delivery took 1 week. The IPad is excellent for what I expected to see a used product especially because it was inexpensive. Pleasantly surprised it looks new works 100% Thank you Phonebot I will definitely purchase again”

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(Reservoir, 3073) -

“Not happy. I returned the items for a swap. It is taking over a week now to test ( which didnt even open the parcel) the item, for the swap and had to give several calls to follow up but it is still pending. Really frustrated.”

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(Reservoir, 3073) -

“Item is exactly how it is as described in the ad. Fast delivery and very reasonably priced. Very happy”

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(Reservoir, 3073) -

“The phone arrived promptly and was as described. Hard to tell it from a brand new item. Would be happy to buy from PhoneBot again”

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(Reservoir, 3073) -

“Be aware that they sell grey market imports which do not come with a manufacturer's warranty. In my experience, they deny warranty claims on arbitrary grounds, leaving customers with no legitimate coverage. Resolving disputes will likely require escalating the matter to Fair Trading.”

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“great deal perfect condition just as advertised”

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(Reservoir, 3073) -

“Very satisfied overall. The only issue I have is that I have sold my old phone and have a $480.00 credit but do not know how I can now use this when I decide to buy something in the future. I guess that I may be given an option when I go to pay.”

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(Reservoir, 3073) -

“The Baseus wireless CarPlay adapter is a big improvement on some other brands I tried months ago. It connects very quickly and for the most part communicates well with my phone. But it loses the connection intermitently and will not reconnect, which is a problem it shares with two other adapters I am trialling. So 3 stars, but room for improvement.”

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(Reservoir, 3073) -

“Thanks great product”

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(Reservoir, 3073) -

“Received my IPad in a week and extremely happy with the product, a gift for my granddaughter and she is over the moon. Thanks Phonebot.”

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(Reservoir, 3073) -

“Ipad I purchased was delivered quickly and is in excellent condition. Exactly as advertised. Thank you”

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(Reservoir, 3073) -

“I purchased an iphone 15pro, it looks brand new, no marks or scratches, very happy. I would recommend PHONEBOT”

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(Reservoir, 3073) -

“Phonebot are easy to deal with. The product was exactly as advertised. The parcel arrived safely in good time.”

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(Reservoir, 3073) -

“Very good condition.”

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(Reservoir, 3073) -

“Disappointed “like new” phone didn’t mean what I thought. Happy with service and remainder of phone.”

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(Reservoir, 3073) -

“Good selection of phones a good prices. Prompt delivery.”

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(Reservoir, 3073) -

“Legitimate and honest company. Their description of the phone was spot on. Will buy from them again, and have already recommended them to others. A friend has purchased from them since I received my phone.”

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(Reservoir, 3073) -

“Great phone and good value - thank you. Only negative is a slow postal service.”

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(Reservoir, 3073) -

“Good Prices and Quick Delivery”

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(Reservoir, 3073) -

Phonebot is rated 4.6 based on 4,072 reviews