Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Phonebot Reviews

4.6 Rating 3,225 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

Phonebot 5 star review on 3rd November 2021

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Samsung S23+ from Phonebot. Arrived very quickly, well packaged, included charger cable, faultless. Very happy with transaction.”

“Purchase a refurbished Samsung S20 Ultra from Phonebot, it's a great phone and in new condition for a great price. This was the second time I had purchased through them and I am very happy with my purchase. However, Phonebot needs to work on its communication with purchasers. The documentation supplied with the order advised the phone had been shipped by Toll Priority but Toll didn't know anything about it... Turns out it was shipped via Australia Post.”

“Very happy with purchase. It’s always hard buying off the internet but this description of phone was A1 Have purchased before and will again.”

“Good price, excellent product. I'm a return buyer.”

“The ordering system was easy and came in a well equipped package.”

“Great product and saved heaps”

“Had some skepticism, completely unwarranted. Great service, great communication, very honest advertising of products. I will definitely purchase again in future, grr]eat experiences.”

“Phone was just like new and it came with the screen protector which was awesome and a cover”

“The phone was dispatched promptly , received in good time. I am hoping my grandson will be over the moon when he opens it for xmas.”

“The whole ordering process was first class. The iphone I bought was described as new and it was no marks or scratches. The battery health on the phone was 100% which made it as good as a new phone. I would have no hesitation in buying from this company again.. James H Horsham”

“Excellent customer service, thank you!”

“good deal , I like the peace of mind of having a warranty”

“Very Good. Delivered on goods.”

“I purchased an Otterbox phone case for my Samsung galaxy s21 5G. Pick up from reservoir was easy, and the product is genuine and great quality. I also got it for the best price. Very happy, will shop with Phonebot again.”

Phonebot 5 star review on 26th November 2023

“I bought this phone as a Xmas gift so when the person receives it I will be glad to write a review”

“My order was processed and arrived from the other side of the country in excellent time.”

“Very quick arrival, packaged just as described. We are a loyal customer and have been for years!”

“I have just bought phones No 4 & 5 and as usual, they were as advertised. The service and communication from Phonebot are amazing and they are always available should you have any questions. I would personally always recommend them to anyone and have done so with colleagues and friends.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“We have purchased several products from this company. The iPhones and iPad have all been in as new condition. From purchase to delivery the process has been perfect with great prices and quick delivery of quality goods. Highly recommend this company and when in need will order again.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent product, great communication and fast delivery. A+++++++++”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

«
1
2
3
4
5
»

Phonebot is rated 4.6 based on 3,225 reviews