Phonebot Reviews

4.57 Rating 173 Reviews
90% of reviewers recommend Phonebot

About Phonebot: Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Within 5 Days
on-time delivery
accurate and undamaged orders
Greater than 84%
Customer Service
communication channels
Email, Live Chat
"Guys were unbelievably helpful. The iPhone was perfect and ready to go with no issues. The price point was affordable and the service perfect."
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"I am very happy with my purchasing from Phonebot. Extremely recommended."
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"Phone was is good condition. Delivery was good"
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"Good service"
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(Reservoir) -
"2nd phone from phonebot,very happy with mine so brought one from the other half.super fast postage"
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"I am so very happy with my purchase and the quick delivery ,will be using Phonebot again and recommending this company highly ."
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"This place is absolutely amazing if you’re looking for a iPhone or Samsung and you want to buy a phone for a good price, warranty and doesn’t come with the possibility of being a stolen phone like you could buy off somebody posting an add. I HIGHLY RECOMMEND THIS STORE! Staff are always friendly and polite and accommodating to your needs. A+++"
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"Phone arrived only a couple of days later, exactly as described. Such a bargain. I’m very happy and will recommend to friends."
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"Order was received in a quick time frame and the overall quality of the phone is good. However, it is disappointing that I have to return it to have the camera fixed before as that was obviously not checked before selling the phone."
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"Excellent product, service, communication and prices! Will definitely be back and will be recommending to friends and family!"
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"Postage was fast and the product as described."
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"Great prices and delivery was within 5 business days."
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"Good phone"
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"Very happy with new phone has just arrived no problems fast delivery also"
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"Customer service is very good and gave updates on order that It would be delayed. Appreciated the updates."
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"Wrong charger was sent with phone."
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"Good for first time experience satisfied customer"
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(Reservoir) -
"Great service!"
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(Reservoir) -
"Great price for product,delivery only took three days. Only complaint is that the cord for recharging was the wrong size for Samsung 8 mobile. Someone packed the smaller size,so I had to purchase the correct one."
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"Great product, exactly what it says. Have purchased 3 phones now and all great"
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Phonebot is rated 4.57 based on 173 reviews