Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,949 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery, clear communication, got informed throughout the way.”

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(Reservoir, 3073) -

“Bought a Grade A Ipad Air Gen 5. Worked fine for a year till the screen started to lift. Not sure if its poor adhesive or they put in a cheap/ Second hand battery. Regardless not impressed.”

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“I have been unable to set it up and no one is interested.”

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(Reservoir, 3073) -

“Very good condition, very happy”

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(Reservoir, 3073) -

“Arrived as predicted. Quick same day service and postage. It's well boxed and packed. As I'm giving this phone as a gift I can't give a review as of yet.”

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(Reservoir, 3073) -

“Battery for a "as new device" is horrible doesnt even last a day with LIGHT-MEDIUM USE absolute scam”

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(Reservoir, 3073) -

“Good Quality products delivered quickly”

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(Reservoir, 3073) -

“Bought a OnePlus 9 Pro Grade A. Totally disappointed with the battery. The shopkeeper lied to me regarding battery condition. There is no way this battery was tested before and it came out above 80%. My phone literally dies within couple of hours even without use.”

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(Reservoir, 3073) -

“Watch came in immaculate condition. Extremely happy. Will definitely be purchasing from this store again. Definitely a reputable company. Never have had any issues. Prompt delivery. Cannot fault this company.”

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(Reservoir, 3073) -

“Great price for a 2nd hand iPad that is fit for purpose. Would buy again from here.”

Phonebot 5 star review on 28th March 2026

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(Reservoir, 3073) -

“Phonebot were nothing short of excellent, the A Grade iPhone 13 we purchased was like new without a single mark on it. It was a really nice touch, that as well as the charging cord, the phone came fitted with a glass screen protector and a protective case. I would highly reccomend Phonebot.”

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(Reservoir, 3073) -

“I bought this phone for my daughter and she is very pleased with it. I knew I could trust you.”

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(Reservoir, 3073) -

“arrived on time in great conditionjust like new great service”

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(Reservoir, 3073) -

“Quality product and fast delivery”

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(Reservoir, 3073) -

“Good price and fast delivery”

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(Reservoir, 3073) -

“This is the 3rd phone I have bought through PhoneBot and the quality has always been awesome and the Prices on point.”

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(Reservoir, 3073) -

“oneplus 13, right phone, perfect condition, good price, came with free charger, cable and case. Very happy Thanks”

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(Reservoir, 3073) -

“Excellent service and great product I pad 9 th edition works well. Would recommend”

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(Reservoir, 3073) -

“iPhone 12 perfect as described thanks”

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(Reservoir, 3073) -

“Their response was amazing. He contacted me almost immediately after I put in the request. He had my request taken care of within 3-4 hours. I will definitely be recommending your services to anybody and everybody.”

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Phonebot is rated 4.6 based on 3,949 reviews