Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,910 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel so sad that my fellow filipino will treat me like that in one of your store brach in burjuman mall. I started saying hi and ask if what are the deal with the refurbished iphone as i saw it in one signage inside the store.The filipina lady there answer me with another question and when i get confused i fell that she gets iritated with me. I told her that actually i dont have any idea that's why i'm asking..she can give me atleast little information about what i'm asking but instead, she talk to me in a sarcastic way that i feel like i'm an idiot.”

Helpful Report

“The communications with Phonebot reps re order placement were good and issues were resolved efficiently. I bought a refurbished 2020 MacBook Pro, it was generally in good condition. Technically - the battery had been replaced or was in good condition. Minor negatives were that the backlight on the keyboard was dim in places and cosmetically the screen and body could have been cleaned a bit better.”

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(Reservoir, 3073) -

“Yes, it is a great little ipad and I look forward to using it on my travels.”

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(Reservoir, 3073) -

“Love my laptop thank you. I also was upset because I don’t know how to use it but getting there. It would have been better if it had a manual book”

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(Reservoir, 3073) -

“Frustrated about not being able to get through, I posted a 1star review. This prompted a response, an apology and a replacement reconditioned iPad which was delivered promptly. I'm very pleased the way this was handled so it was a good outcome in the end. Many thanks Anthony”

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“Great service and cheap prices”

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(Reservoir, 3073) -

“As ordered great fast shipping all good”

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(Reservoir, 3073) -

“Very happy with my purchase, exactly as advertised and very prompt delivery. I have told many people about Phonebot and they should think about getting future phones from them.”

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(Reservoir, 3073) -

“The whole purchase went well. Fast shipping and competitive pricing. The only issue was the phone arrived turned on and Croatian selected as the language. I then had to use google translate to complete the entire phone setup before I could change it to English”

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(Reservoir, 3073) -

“My recent purchase of an 'as new' iPhone was my second PhoneBot purchase. The delivery was prompt and secure and the phone is working brilliantly. Thanks for a fabulous service!”

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(Reservoir, 3073) -

“Great service”

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(Reservoir, 3073) -

“The best price, quick delivery and quality product”

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(Reservoir, 3073) -

“Very happy with the easy to use online order system,the quick delivery time and the product was as described. The free phone case was a nice bonus. Would use them again.”

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(Reservoir, 3073) -

“Excellent service. Very friendly and helpful staff. Phone arrived on time and in condition advertised.”

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(Reservoir, 3073) -

“I was super happy with the product and the quick turn around when i ordered”

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(Reservoir, 3073) -

“Great phone. Just as described and service was excellent. Thank from Peter in Brisbane”

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(Reservoir, 3073) -

“What stood out was how balanced this service is. They don’t encourage spying, only responsible surveillance. My phone and iPhone security were thoroughly checked. WhatsApp and Facebook login insights were detailed. This helped my husband and I discuss trust openly. A valuable tool for modern relationships.”

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“Great service phone arrived ahead of time, the condition was as advertised( excellent) Would deitantely use a gain”

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(Reservoir, 3073) -

“Very happy with my purchase of the Apple MacBook Air (2020) for my son from Phonebot. The laptop looks as new, just as described, works perfectly, and comes with a warranty. Excellent customer service too.”

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(Reservoir, 3073) -

“Very speedy delivery and excellent product quality. 100% happy returned customer.”

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(Reservoir, 3073) -

Phonebot is rated 4.6 based on 3,910 reviews