Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,783 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly & in perfect condition.”

Helpful Report

(Reservoir, 3073) -

“Very good product and turned up on time.”

Helpful Report

(Reservoir, 3073) -

“I thought i would give phone bot a try as it looked half decent but after receiving my phone within the first 3 months i noticed the back glass was chipped and slowly breaking, the battery inside the phone exploded, the sim card tray stopped working, the speaker stopped working and my apple touch pay on the back of the phone doesnt work. i have spent more money on repairing the phone then i spent purchasing the phone in the beginning. i do not recommend”

Helpful Report

“Phone as described and came with screen protector and case.”

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(Reservoir, 3073) -

“First time I have ever purchased a refurbished product, I ordered an iPad mini 5, in a new condition, very happy with product! did look new, no marks at all. Very happy with product my purchase.”

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(Reservoir, 3073) -

“I purchased a Apple Watch Series 7 which was in excellent condition...very happy with the watch and with Phonebot as a website.”

Helpful Report

(Reservoir, 3073) -

Hi Suzy, Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with your Apple Watch Series 7 and your experience with Phonebot. It’s our goal to provide quality products and excellent service, so your feedback truly means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at support@phonebot.com.au. Warm wishes, Team Phonebot

“We recently purchased a refurbished I phone 15 plus,looks and works like brand new. Very happy Thank you.”

Helpful Report

(Reservoir, 3073) -

Hi Linda, Thank you for your lovely review! We're so glad to hear that you’re happy with your refurbished iPhone 15 Plus and that it looks and works like brand new. Your satisfaction means a lot to us! If you ever need assistance or have any questions down the line, don't hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Great customer support ever. I had a quality product from them”

Helpful Report

Hi Damian, Thank you for your fantastic review! We're so glad to hear that you had a great experience with our customer support and are enjoying your quality product. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! If you need any assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“Great service fast and efficient. Excellent product”

Helpful Report

(Reservoir, 3073) -

Hi Marina, Thank you for your fantastic review! We’re so glad to hear that you found our service fast and efficient, and that you’re happy with your product. Your satisfaction means the world to us! If you need any assistance or have questions in the future, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Happy customer thank you. Just what I wanted.”

Helpful Report

(Reservoir, 3073) -

Hi Mana, Thank you so much for your kind review! We're thrilled to hear that you're a happy customer and that we could provide you with exactly what you wanted. Your satisfaction means the world to us! If you ever need anything or have questions in the future, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“This is my second purchase from phonebot after being repeatedly let down by another company. Can’t fault these guys. Great product, fair price, no issues.”

Helpful Report

(Reservoir, 3073) -

Hi Frances, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with your second purchase. It's always our goal to provide great products at fair prices, and we’re happy to know we met your expectations! We appreciate your trust in us and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Thank you, very fast postage, very happy with iphone it,s like a new one, next i will be updating my laptop Thank You..Ken..”

Helpful Report

(Reservoir, 3073) -

Hi Ken, Thank you for your wonderful review! We’re so glad to hear that you’re happy with your iPhone and that it feels like new. Fast postage is what we aim for, and it’s great to know we hit the mark for you! We can't wait to assist you with your laptop update soon. If you need any help or have questions, don’t hesitate to reach out at support@phonebot.com.au Warm wishes, Team Phonebot

“Love my iPad, it looks like new, it was wrapped very professional and it was delivered right on time. Communication via email and app to track my order was excellent. Very good price for the product. Highly recommend them. 5/5 starts from me.”

Helpful Report

(Reservoir, 3073) -

Hi Liz, Thank you for your fantastic review! We’re thrilled to hear that you love your iPad and that it arrived looking like new. We take great pride in our packaging and timely delivery, so it’s wonderful to know you had a great experience with us. We appreciate your recommendation and hope to serve you again in the future! If you have any questions or need assistance in the future, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“very impressed with the product, look new as discribed by the company, and fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi Alec, Thank you for your amazing review! We're thrilled to hear that you were impressed with your product and that it arrived just as described. Fast delivery is always our goal, and we’re glad we could meet your expectations! If you have any questions or need assistance in the future, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“The phone case I got from Phone bot is very good.”

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(Reservoir, 3073) -

Hi Scott, Thank you for your wonderful review! We’re delighted to hear that you’re enjoying your phone case. It means a lot to us to know we could meet your expectations! If you have any questions or need assistance in the future, feel free to reach out at support@phonebot.com.au. Best wishes, Team Phonebot

“Got what I needed. And they provide splendid customer support”

Helpful Report

Hi Drew, Thank you for your kind feedback! We're so glad to hear you got exactly what you needed and that our customer support made a positive impression. We’re always here to help! If you have any further questions or need assistance in the future, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“terrific mobile works well & exactly what was advertised is what we got , & quick delivery.”

Helpful Report

(Reservoir, 3073) -

Hi Susan, Thank you so much for your fantastic review! We're thrilled to hear that your mobile is working well and that it matched your expectations. Fast delivery is something we always aim for, so we’re glad you were pleased! If you need any further assistance or have questions down the road, don't hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Very happy with my purchase from Phonebot,the phone is in excellent condition,as new.Great product,great service.”

Helpful Report

(Reservoir, 3073) -

Hi Janet, Thank you for your fantastic review! We're so happy to hear that you're pleased with your purchase and found your phone in excellent condition. Providing great products and service is our priority, and your satisfaction truly brightens our day! If you have any questions or need assistance in the future, don't hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“I ordered the phone for my daughter. Very professional , kept me informed entire process up to the delivery. My daughter is impressed. Excellent value for the money, great savings. I would definitely purchase my next phone from you guys.”

Helpful Report

(Reservoir, 3073) -

Hi Sonja, Thank you for your fantastic review! We're so glad to hear that you and your daughter are impressed with the service and value we've provided. Keeping you informed throughout the process is important to us, and it's wonderful to know we succeeded in doing that! We're excited to assist you with your next phone purchase whenever you're ready. If you have any questions or need assistance, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Very happy with the pre purchase advice and with the mobile.”

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(Reservoir, 3073) -

Hi Elizabeth, Thank you for your fantastic feedback! We're so happy to hear that you were pleased with our pre-purchase advice and your new mobile. Your satisfaction is our top priority! If you have any questions or need further assistance, don't hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

Phonebot is rated 4.6 based on 3,783 reviews