Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,814 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and easy to use website. Tracking deatails took more than 3 days to arrive.”

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(Reservoir, 3073) -

“No Problems with anything”

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(Reservoir, 3073) -

“Love the product for my phone”

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(Reservoir, 3073) -

“Great product, price and service”

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(Reservoir, 3073) -

“After dropping my beloved Series 4 onto the bathroom floor and smashing the screen I couldn’t justify buying a new one from Apple as I was happy enough with the features on the 4. I found a Series 8 here on Phonebot, still new in the Apple packaging on sale for $359…wow! Customer service was amazing. 10/10 recommend.”

Phonebot 5 star review on 5th October 2025

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(Reservoir, 3073) -

“The i pad I purchased was in excellent condition as advertised. The delivery was sooner than I expected.. Very happy with the service.”

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(Reservoir, 3073) -

“Its just what I wanted and it works great thankyou there are some new things that I'll have to try and work out keep up the great work 💪 👍”

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(Reservoir, 3073) -

“My phone cover fitted my S20+ plus perfectly. Arrived on time. Very happy with my purchase”

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(Reservoir, 3073) -

“This is my third time purchasing phones and a ipad from Phonebot I love their grading of items and the grading is 100% spot on, their prices are competive and there posting of all items are 100% with multiple layers of protection from the rigours of Australia Post and the Couriers....look forward to my next purchase of Tech gear. Thank You PhoneBot”

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(Reservoir, 3073) -

“Happy with purchase and communication”

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(Reservoir, 3073) -

“Great to deal with”

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(Reservoir, 3073) -

“This is 6th phone purchased through phonebot. I have purchased for several family members and my children. Always great service and quality product”

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(Reservoir, 3073) -

“have bought from phonebot twice now,both times very easy and fast post,quality products 10 out of 10”

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(Reservoir, 3073) -

“Happy with purchase came in time”

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(Reservoir, 3073) -

“Great product, very happy.”

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(Reservoir, 3073) -

“I have purchased a number of phones from Phonebot. Very easy to order online, always receive exactly what you order, always in pristine condition. Highly recommend!”

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(Reservoir, 3073) -

“As described. I just wanted an iPad to watch Netflix on so works for me.”

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(Reservoir, 3073) -

“I felt like more than just a customer—I felt like family.”

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“I ordered. The product came without delay. Will use PhoneBot again.”

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(Reservoir, 3073) -

“The phone is exactly what I wanted and arrived on time I'm a very happy customer cheers”

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(Reservoir, 3073) -

Phonebot is rated 4.6 based on 3,814 reviews