Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,857 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 24th November 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got what i wanzen thank you for the service”

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(Reservoir, 3073) -

“I gave it a try, and now I'm hooked. You should be too!”

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“Very nice 👌”

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(Reservoir, 3073) -

“Great value, phone arrived on time and seemed as new”

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(Reservoir, 3073) -

“Great detailed website. Easy to deal with . Got what was advertised. Arrived quickly.”

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(Reservoir, 3073) -

“I bought an Apple Watch 9 (Like new). The watch was indeed like new with 100% battery health. The price was also the best in the market. Very happy with my purchase.”

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(Reservoir, 3073) -

“My Samsung S22 Ultra was delivered today,Ive set it up...the phone is in as new condition,very pleased,I'll admit I was very nervous buying second hand unseen,but trusted the reviews and warranty...so I'll see how it goes...Thank you...The price was definitely in my price range,as on very limited income,couldnt afford a new phone......”

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“Purchased an apple case, exactly as described - would buy from again”

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(Reservoir, 3073) -

“Great service would never buy new ipad suits my needs”

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(Reservoir, 3073) -

“Have used these guys before, will use them again. Good communication, fast delivery, product as described.”

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(Reservoir, 3073) -

“The second phone I've bought and yeah I'm impressed”

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(Reservoir, 3073) -

“Product as described online. Grat customer service fwhen I called with enquiry regarding item. Fast delivery. More than happy with my purchase. Highly recommended.”

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(Reservoir, 3073) -

“Phonebot has good deals and the description matches the quality of the phone I purchased. 'Like New' is what it is - looks brand new! Quick delivery is also a plus. This is the third phone I have bought from Phonebot - always satisfied with my purchase.”

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(Reservoir, 3073) -

“adapter sparks when plugged in . apart from that love it . cheers”

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(Reservoir, 3073) -

“I’m very satisfied with the quick delivery from Phonebot. I’m happy with the price and the quality of the goods I received.”

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(Reservoir, 3073) -

“I love my new phone !! it came within 3 days. I initially had issues with the battery staying charged so called pHonebot and they were FANTASTIC...stepping me through the settings to get better battery life. All is good now. Thank you Phonebot. I would highly recommend you.”

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(Reservoir, 3073) -

“Recieved my Samsung Galaxy A52s in 5 working days. It wa as described with a clear unscratched screen. Battery was in excellent condition. So far so good it works great. Will use Phonebot again.”

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(Reservoir, 3073) -

Hi Sean, Thank you for the great review! We’re really glad the Galaxy A52s met your expectations and that you’re happy with the condition and battery. We appreciate your support and look forward to serving you again in the future. If you need anything else, just drop us a line at support@phonebot.com.au Kind regards, Team Phonebot

“Very happy with the service and the product, thanks”

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(Reservoir, 3073) -

Hi Ted, Thanks so much for the fantastic 5/5! We’re thrilled you’re happy with the service and the product. If you need anything else, feel free to reach out at support@phonebot.com.au Kind regards, Team Phonebot

“Excellent service.”

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(Reservoir, 3073) -

Hi Penny, Thank you for the excellent review. We’re glad you had a positive experience with our service. If you need anything else, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Had no problem whatsoever in dealing with phonebot They supplied the exact phone I wanted.”

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(Reservoir, 3073) -

Hi there, Thank you for the great feedback. We’re glad to hear you had a smooth experience and that we delivered the exact phone you wanted. If you need anything else, feel free to reach out at support@phonebot.com.au Kind regards, Team Phonebot

Phonebot is rated 4.6 based on 3,857 reviews