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Phonebot Reviews

4.6 Rating 3,357 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with”

Thank you, Philip McKenna, for your review! We're pleased to hear that your experience with us was straightforward and hassle-free. Providing excellent customer service is our priority, and we're glad we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to contact us at support@phonebot.com.au. Thank you for choosing Phonebot. Best regards, Team Phonebot

“Prompt delivery. Item as described. Works well. Happy with price too and the available warranty made it a simple choice.”

Thank you, Garry, for your review! We're delighted to hear that you were happy with your purchase and our service. Ensuring customer satisfaction is our top priority, and we're thrilled that we could provide you with a positive experience. If you have any further inquiries or need assistance in the future, please don't hesitate to contact us at support@phonebot.com.au. Thank you for choosing Phonebot. Best regards, Team Phonebot

“The purchase process was made easy”

Phonebot 5 star review on 5th April 2024

Thank you, Bronwyn Kilpatrick, for your review! We're glad to hear that you found the purchase process easy and straightforward. Making your shopping experience hassle-free is one of our top priorities at Phonebot. If you have any questions or need further assistance, please don't hesitate to contact us at support@phonebot.com.au. We appreciate your feedback and look forward to serving you again in the future. Best regards, Team Phonebot

“Phone as new and working fine. Very good delivery and packaging with bonus cover and charger.”

Thank you, Carey Marsden, for your review! We're thrilled to hear that you received your phone in pristine condition and that it's working perfectly for you. Ensuring that our customers receive top-quality products is our utmost priority. We're also glad that you were satisfied with our delivery process and packaging, as well as the bonus cover and charger. If you ever need any further assistance or have any questions, feel free to reach out to us at support@phonebot.com.au. We appreciate your business and hope to serve you again soon. Best regards, Team Phonebot

“Delivered my iphone 13 order by parcel delivery within 3 working days and In excellent refurbished condition as per quoted inernet condition and working well. Recooend supplier.”

Thank you, Stephen Haas, for your review! We're delighted to hear that you received your iPhone 13 order within 3 working days and that it was in excellent refurbished condition, as advertised. We appreciate your recommendation and are pleased to have met your expectations. If you need anything else in the future, don't hesitate to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

“The phone is exactly as purchased, like new and working great. Very good to deal with when phoned as well. The only issue was Australia Post who took 7 days at Express Post to get the phone from Melbourne to Perth. Loved the free accessories included.”

Thank you, Ian Kline, for your feedback! We're glad to hear that your phone arrived exactly as described, in like-new condition and working great. We apologize for any inconvenience caused by the delay with Australia Post, but we're pleased that you loved the free accessories included. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“The product I recieved was exactly as descibed prior to purchase, very very happy with my mobile phone. Also the credit card security was excellent for the transaction. Very happy customer, will be back when the need arises.”

Thank you, Andy Patrick, for your positive review! We're thrilled to hear that you're very happy with your mobile phone and that the credit card security was excellent for your transaction. Providing top-notch products and security is important to us, and we're glad to know we could meet your expectations. If you ever need anything else, feel free to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

“Excellent divice”

Thank you to our anonymous customer for your kind words! If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“Phone was as advertised "as new" shipping was very fast and service was fantastic. If your after a late model phone and dont want to pay premium price definately worth looking at Phonebot.”

Thank you to our anonymous customer for your kind words! We're pleased to hear that your phone was as advertised, "as new," and that shipping was very fast. Providing fantastic service and quality products is what we strive for, and we're happy to have delivered that to you. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“For two years, I cherished a beautiful relationship with my boyfriend. However, everything shifted when I landed a job on the opposite side of the city, leading to fewer meetings between us. His calls became sparse, and he started avoiding visits. Upon a friend's recommendation of VIPER HACK NATION, I decided to explore their Pro version, only to discover that he was venting about his ex-girlfriend. Confronting him calmly, he expressed sincere apologies. In a pivotal decision, I chose to resign from my job to focus on revitalizing our relationship. Website : www.viperhacknation.org Whatsapp: +447404236210”

“Very disappointed, no service I asked a few times no one ever got back to me, I told them I had a disability problem and relied heavily on the phone. I still have an issue with the phone. I was helped by someone and finally fixed where I could never leave a comment on utube. I would never recommend this company”

“Delivered what was promised. Very good secondhand ipad and delivered promptly.”

Thank you, Rodney Cheetham, for your positive review! We're pleased to hear that we delivered what was promised and that you're satisfied with your refurbished iPad. Providing quality products and prompt delivery is important to us, and we're glad to know we could meet your expectations. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“Refurbished 'as new' Samsung Galaxy S23. Refurbished Galaxy S23 arrived in good time and described accurately 'as new'. Came boxed with charger and SIM removal metal pin. Good experience, thank you.”

Thank you, Michael Unwin, for your review! We're delighted to hear that your refurbished Samsung Galaxy S23 arrived in good time and was accurately described as 'as new.' Providing quality products and accurate descriptions is important to us, and we're glad to know we could meet your expectations. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“Purchased iPhone 13. Product was is great condition. Delivery was on time.”

Thank you to our anonymous customer for your review! We're pleased to hear that your iPhone 13 purchase was in great condition and that delivery was on time. Providing quality products and timely delivery is important to us, and we're glad to have met your expectations. If you need anything else in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

“Excelent product”

Thank you, Roy Elliott, for your positive feedback! We're glad to hear that you're satisfied with your purchase. If you have any questions or need assistance in the future, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“Excellent genuine product and fast shipping.”

Thank you, Alan Foley, for your review! We're pleased to hear that you received your genuine product quickly. Providing quality products and fast shipping is important to us, and we're glad to know we could meet your expectations. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“I have purchased a refurbished phone from you a number of times. The product has always been in excellent condition and has done the job. I will return as needed in the future. Thanks.”

Thank you, Gary Symons, for your feedback! We're delighted to hear that you've been satisfied with your refurbished phone purchases from us. Providing quality products and excellent service is important to us, and we're glad to know we could meet your expectations. If you ever need anything else in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

“Second phone purchased from Phonebot. The first is still going stong after 5 years. Purchased as new condition phone, phone was as new. Great service.”

Thank you, Marcus, for choosing Phonebot again! We're thrilled to hear that your first purchase is still serving you well after 5 years. It's fantastic to know that your second purchase was also a great experience and that you received the phone in "as new" condition. We appreciate your loyalty and trust in our service and products. If you ever need anything in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

“My apple case was genuine and arrived quickly.”

Thank you, Chris, for your feedback! We're glad to hear that you received your genuine Apple case quickly and that you're satisfied with your purchase. Providing prompt delivery and quality products is important to us, and we're happy to have met your expectations. If you have any questions or need assistance, please don't hesitate to contact us at support@phonebot.com.au. Best regards, Team Phonebot

“Thank you for a great service. I received my order within the timeframe indicated on the website. The delivery was free of charge. I will order products from PHONEBOT again.”

Thank you to our anonymous customer for your kind words! We're delighted to hear that you had a great experience with our service and that your order arrived within the indicated timeframe. Providing timely delivery and excellent service is what we strive for, and we're happy to know we achieved that for you. If you ever need anything else, feel free to reach out to us at support@phonebot.com.au. Best regards, Team Phonebot

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Phonebot is rated 4.6 based on 3,357 reviews