Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,956 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very friendly and helpful staff. Phone arrived on time and in condition advertised.”

Helpful Report

(Reservoir, 3073) -

“I was super happy with the product and the quick turn around when i ordered”

Helpful Report

(Reservoir, 3073) -

“Great phone. Just as described and service was excellent. Thank from Peter in Brisbane”

Helpful Report

(Reservoir, 3073) -

“What stood out was how balanced this service is. They don’t encourage spying, only responsible surveillance. My phone and iPhone security were thoroughly checked. WhatsApp and Facebook login insights were detailed. This helped my husband and I discuss trust openly. A valuable tool for modern relationships.”

Helpful Report

“Great service phone arrived ahead of time, the condition was as advertised( excellent) Would deitantely use a gain”

Helpful Report

(Reservoir, 3073) -

“Very happy with my purchase of the Apple MacBook Air (2020) for my son from Phonebot. The laptop looks as new, just as described, works perfectly, and comes with a warranty. Excellent customer service too.”

Helpful Report

(Reservoir, 3073) -

“Very speedy delivery and excellent product quality. 100% happy returned customer.”

Helpful Report

(Reservoir, 3073) -

“Easy to use website, great choice, prompt delivery, and new (refurbished) phone is lovely. However, always do a factory reset when buying a refurbished phone. I didn't realise this and after transferring all my data then noticed that there are some apps & calendar notes in Mandarin. That said, I would absolutely buy again from here.”

Helpful Report

(Reservoir, 3073) -

“Excellent product, the condition was better than the stated condition….I’m very happy with, not only the iPad but the transaction was de as less and fast…I’ll buy again when the need arises.”

Helpful Report

(Reservoir, 3073) -

“Great price and fast delivery.”

Helpful Report

(Reservoir, 3073) -

“Very worth while addition to my phone providing good protection, easy access and non-slip handling,”

Helpful Report

(Reservoir, 3073) -

“Phonebot upgraded my phone at no extra cost and delivered via express post (also at no extra charge) to arrive before Christmas. As always, Phonebot went above and beyond. Thanks team!”

Helpful Report

(Reservoir, 3073) -

“What can I say, Im back again for another quality phone.”

Helpful Report

(Reservoir, 3073) -

“Prompt service, product as described”

Helpful Report

(Reservoir, 3073) -

“Very happy. A grade phone in excellenr condition, delivered quickly.”

Helpful Report

(Reservoir, 3073) -

“Great service & choice happy to answer questions when needed”

Helpful Report

(Reservoir, 3073) -

“I have now purchased 3 phones and a smart watch from Phonebot. You can try, but you won't be able to get better service or a better price anywhere else.”

Helpful Report

(Reservoir, 3073) -

“Very pleased. Really good buy”

Helpful Report

(Reservoir, 3073) -

“Reliable and trustworthy company. Fast post. Items as described.”

Helpful Report

(Reservoir, 3073) -

“Great experience with Phonebot, phone arrived fast, well packed, and exactly as described. Works perfectly and saved a lot compared to buying new.”

Helpful Report

Phonebot is rated 4.6 based on 3,956 reviews