Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,765 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Favourite phone and accessories people”

Helpful Report

(Reservoir, 3073) -

Hi Jenny, Thank you so much for your wonderful review! We're delighted to hear that you consider us your favourite for phones and accessories. Your support means the world to us, and it's always our goal to provide the best products and service. If there's anything else we can do for you or if you have any feedback, please don’t hesitate to reach out at support@phonebot.com.au. ! Warm wishes, Team Phonebot

“Thanks you once again, this is our third purchase, phone works well, great condition.”

Helpful Report

(Reservoir, 3073) -

Hi David, Thank you so much for your continued trust in us! We're delighted to hear that your latest phone purchase is working well and that you've found it to be in great condition. It's always a pleasure serving you! If you need any further assistance or have questions, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

“Very fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi Majid, Thank you for your wonderful review! We’re delighted to hear that you experienced very fast delivery. It's always our goal to ensure prompt service for our customers. If there's anything else we can assist you with, feel free to reach out at support@phonebot.com.au. We’re here to help! Warm regards, Team Phonebot

“I had never purchased a refurbished item before until I bought my Samsung Galaxy 3 Smart Watch from Pnonebot. I am very happy with my watch, it arrived in complete As New Condition and is working extremely well. Phonebot kept me advised re delivery all along the way and I would certainly have no doubts about purchasing from them again. I highly recommend and thank Phonebot for their great service and products.”

Helpful Report

(Reservoir, 3073) -

Hi Dorothy, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Samsung Galaxy 3 Smart Watch and that it arrived in such great condition. It’s important to us to keep our customers informed, so we're glad our delivery updates were helpful. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you need any further assistance or have questions, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

“Was able to speak to customer service prior to purchase. Item arrived with as-new battery and perfectly presentable condition. Nice to have a warranty for piece of mind. Recommended!”

Helpful Report

(Reservoir, 3073) -

Hi Jonathan, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that your item arrived in such excellent condition. We're also pleased that the warranty gives you peace of mind. Your recommendation means a lot to us, and we appreciate your support! If you need any further assistance or have questions, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

“Prompt delivery of the item ordered”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your wonderful review! We're delighted to hear that your item was delivered promptly. We always aim to provide a seamless experience for our customers, and your feedback reassures us that we're on the right track! Should you need any further assistance or have any questions, feel free to reach out to us at support@phonebot.com.au. We're always happy to help! Best wishes, Team Phonebot

“I have just purchased 2 iPhone 15 Max Pro and am delighted with them. They are in perfect condition and the extras were much welcomed. I have purchased phones before from Phonebot and every one has been 100% perfect. Am still waiting to do a transfer from my wifes iPhone 8 to the new one, so that should be good fun, her old phone is loaded.”

Helpful Report

(Reservoir, 3073) -

Hi John, Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your iPhone 15 Max Pro and that everything is in perfect condition. It’s great to know you’ve had a positive experience with us before too! Enjoy the process of transferring from your wife's iPhone 8 — we’re sure it will be a memorable experience! If you need any assistance, just reach out to us at support@phonebot.com.au. We're always happy to help! Warm wishes, Team Phonebot

“Excellent and prompt service”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your fantastic review! We're thrilled to hear that you experienced excellent and prompt service. Your satisfaction means everything to us, and we're always striving to provide the best for our customers. If you have any more feedback or need assistance, don’t hesitate to reach out at support@phonebot.com.au. We're here to help! Warm regards, Team Phonebot

“Product in great condition, competitive price and fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi Myke, Thank you for your fantastic review! We're thrilled to hear that your product arrived in great condition and that you found our pricing to be competitive. Fast delivery is important to us, and we're glad we could meet your expectations! If you have any questions or need assistance in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Very easy transaction and the MacBook was great”

Helpful Report

(Reservoir, 3073) -

Hi Nikki, Thank you for your fantastic review! We're thrilled to hear that your transaction was easy and that you're enjoying your MacBook. Your satisfaction means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm wishes, Team Phonebot

“The phone I received was excellent. Not a scratch on it and they even gave me a free cover! Great company to deal with, great service and they are helping the world to be more sustainable!!”

Helpful Report

(Reservoir, 3073) -

Hi Bernadette, Thank you so much for your amazing review! We're thrilled to hear that you received an excellent phone without a scratch, and we're glad you loved the free cover! It's fantastic to see our customers appreciating our commitment to sustainability. If you have any further questions or need assistance, don’t hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Quick delivery and item as described. Would love to see an option to request the size of loop strap that comes with the item bought, as it's way too big.”

Helpful Report

(Reservoir, 3073) -

Hi Chantal, Thank you for your great review! We're so glad to hear that your delivery was quick and that the item was as described. Your feedback about the loop strap size is appreciated, and we'll definitely consider this for future options. If you ever have any more questions or need assistance, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Warm wishes, Team Phonebot

“Quick postage, and phone presents like new”

Helpful Report

(Reservoir, 3073) -

Hi James, Thank you for your wonderful review! We're so pleased to hear that your phone arrived quickly and in like-new condition. Your satisfaction is our top priority, and it’s great to know we could meet your expectations! Should you have any questions or need assistance in the future, please feel free to reach out to us at support@phonebot.com.au. We're here for you! Best wishes, Team Phonebot

“As advertised, great service.”

Helpful Report

(Reservoir, 3073) -

Hi Robert, Thank you for your wonderful review! We’re glad to hear that you received great service as advertised. Your satisfaction is our priority, and it means a lot to us! If you ever need assistance or have questions, please don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Arrived at stated time and in stated condition”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you for your wonderful review! We're delighted to hear that your order arrived on time and in the condition we promised. It's great to know that we met your expectations! If you need any assistance or have questions in the future, feel free to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Very impressed with how fast the delivery was. The phone is in excellent condition just as described. Love it.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for the fantastic review! We're thrilled to hear that you were impressed with the fast delivery and that your phone arrived in excellent condition just as described. Your satisfaction means a lot to us! If you ever need assistance or have any questions in the future, don't hesitate to reach out at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

“device arrived in very good condition well packaged i am pleased with purchase lee williamson”

Helpful Report

(Reservoir, 3073) -

Hi Lee, Thank you so much for your fantastic review! We’re thrilled to hear that your device arrived in good condition and that you were pleased with your purchase. Your satisfaction is our priority, and it’s great to know we met your expectations! If you ever need assistance or have any questions, please don’t hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Great product. Quick response and delivery thanks”

Helpful Report

(Reservoir, 3073) -

Hi Anna, Thank you for the fantastic review! We're thrilled to hear that you’re happy with your product and appreciated our quick response and delivery. Your satisfaction is our top priority! If you have any questions or need assistance in the future, don’t hesitate to reach out at support@phonebot.com.au. We’re always here to help! Warm regards, Team Phonebot

“Easy to deal with and fast postage recommended thank you”

Helpful Report

(Reservoir, 3073) -

Hi Gaetano, Thank you so much for the wonderful review! We're delighted to hear that you found us easy to deal with and experienced fast postage. Your recommendation is greatly appreciated! If you need any further assistance or have questions in the future, feel free to reach out at support@phonebot.com.au. We're always here to help! Best wishes, Team Phonebot

“Awesome prices, excellent quality, excellent service. I would definitely use again and recommend to family and friends”

Helpful Report

(Reservoir, 3073) -

Hi Rebecca, Thank you so much for your wonderful review! We're so glad to hear that you found our prices, quality, and service to be excellent. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future! If you need any assistance or have questions down the line, please feel free to reach out to us at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

Phonebot is rated 4.6 based on 3,765 reviews