Phonebot have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Easy transaction and good price I love my iPhone 14 pro
”
- Nat N
“
As the device was described as being fully functional and in excellent condition, I viewed the advertised price of the 6th generation tablet as being value for money.
”
- Craig A
“
Ordered s24+ and it's perfect☆☆
No complaints and price was very competitive
”
- Brenna G
“
Great service. Quick delivery and phone was exactly as described. Well worth getting your next phone from these guys.
”
- Daniel L
“
I have purchased 8 phones from Phonebot for myself and my family. They are always very good quality and great value. Fast delivery and exactly what they advertise.
Thank you
”
- Gregg G
“
I ordered a pre loved iphone 13 Pro Max from you, about a month ago.
The phone arrived very well packaged and in excellent condition as advertised.
The phone looks great and works perfectly.
Your pricing is competitive and delivery is fast. I will only purchase future phones through Phonebot.
Thanking you
”
- John B
“
i order a apple watch series 6 44mm but when i recieved the parcel you sent me 40mm i want a refund i will send this back to you.
”
- Jay F
“
I bought a smart watch. It arrived without a strap and with the wrong charger.
I contacted support and they said they'd send me the correct charger.
That was 2 weeks ago. Still no strap. Still no charger.
I had to find another solution, and I'm told that to get a refund I'll have to pay postage to return the items (when then eventually arrive!). I hope this can get rectified soon.
”
- Paul M
“
After receiving the phone within a week, would have been better next day , the phone was in good condition but the battery health was only 88% whereas I had paid the top price for the phone to be at 90+% , after calling them they could only offer to exchange which was not an option for me as I had needed to start using the phone, I asked for a partial refund for difference to next grade down which they refused, I was not happy with the after purchase service, once they had their money that was it , would not recommend
”
- Anonymous
“
Great service. Quick delivery and phone was exactly as described. Well worth getting your next phone from these guys.
”
- Daniel L
“
Excellent service. Phone came as described with a free case. I would recommend Phone bot to friends and family. thanks again.
”
- Darren
“
I have purchased several handsets and accessories feom Phonebot over the years. They are always very good quality and affordable.
In addition, the customer service is speedy, and super helpful!
”
- Kristy M
