“
Ordered a phone cover. Delivered the wrong size. Sent it back for a refund, but disallowed as I had opened the box. But they kept the cover. I paid for it, they refused a refund but kept the case.
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posted 1 week ago
- Anonymous
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Ordered a phone cover. Ordered the wrong size. Sent it back for a refund, but disallowed as I had opened the box. But they kept the cover. I paid for it, they refused a refund but kept the case.
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posted 2 weeks ago
- Steven H
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i order a apple watch series 6 44mm but when i recieved the parcel you sent me 40mm i want a refund i will send this back to you.
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posted 10 months ago
- Jay F
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I bought a smart watch. It arrived without a strap and with the wrong charger.
I contacted support and they said they'd send me the correct charger.
That was 2 weeks ago. Still no strap. Still no charger.
I had to find another solution, and I'm told that to get a refund I'll have to pay postage to return the items (when then eventually arrive!). I hope this can get rectified soon.
”
posted 1 year ago
- Paul M
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After receiving the phone within a week, would have been better next day , the phone was in good condition but the battery health was only 88% whereas I had paid the top price for the phone to be at 90+% , after calling them they could only offer to exchange which was not an option for me as I had needed to start using the phone, I asked for a partial refund for difference to next grade down which they refused, I was not happy with the after purchase service, once they had their money that was it , would not recommend
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posted 1 year ago
- Anonymous
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There was a large amount of debris under the volume and power buttons. As well as a poor battery life that only lasts about 1 minute before dying again. I would like a full refund if the product price.
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posted 2 years ago
- Jason S
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Now going through ACC to get a refund.
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posted 2 years ago
- Anonymous
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I was finally offered a replacement at an extra cost that was not the phone I wanted, so I requested a refund verbally & in writing by email and in Messenger.
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posted 2 years ago
- Greg P
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I'm not very impressed with the service at all. I ordered an 'AS NEW' phone......but when it arrived it had scratches right in the middle of the screen.
I have returned the phone and asked for a full refund. It's been 8 days now since they received the phone and no refund. I'm not impressed with the lack of communication. It's now three weeks from ordering my phone!
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posted 2 years ago
- Anonymous
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I requested a refund and returned the item.
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posted 3 years ago
- Penny C
