Phonebot Reviews

4.6 Rating 3,354 Reviews
A
Happiness Grade
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About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir

A

Customer Service - Good

93.48%
Industry Average
Phone bot were helpful and professional.excellent service. Will continue to use and recommend.
posted 1 week ago - Anonymous
Prompt efficient service
posted 2 weeks ago - Ricky H
Phone was as advertised "as new" shipping was very fast and service was fantastic. If your after a late model phone and dont want to pay premium price definately worth looking at Phonebot.
posted 3 weeks ago - Anonymous
Very disappointed, no service I asked a few times no one ever got back to me, I told them I had a disability problem and relied heavily on the phone. I still have an issue with the phone. I was helped by someone and finally fixed where I could never leave a comment on utube. I would never recommend this company
posted 3 weeks ago - Anonymous
Second phone purchased from Phonebot. The first is still going stong after 5 years. Purchased as new condition phone, phone was as new. Great service.
posted 1 month ago - Marcus S
Good service, great product unmarked as promised. Unfortunately, Phonebot is again let down by Auspost.
posted 1 month ago - Barry B
Thank you for a great service. I received my order within the timeframe indicated on the website. The delivery was free of charge. I will order products from Phonebot again.
posted 1 month ago - Anonymous
Prompt service and good delivery time. Product is very close to like new everything is working. Appreciated the bonus screen protector and case. Thanks team great job..
posted 1 month ago - Amos I
We have bought several phones and now an iPad from Phonebot. I cannot fault their service and the quality of the items is always perfect. Will be a regular customer.
posted 1 month ago - Bree C
Good service, good product, happy days!
posted 1 month ago - Marshall B