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Phonebot Reviews

4.6 Rating 3,901 Reviews
A
Happiness Grade
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir

A

Customer Service - Good

96.49%
Industry Average
Excellent service. Very friendly and helpful staff. Phone arrived on time and in condition advertised.
posted 2 weeks ago - Edward G
Great phone. Just as described and service was excellent. Thank from Peter in Brisbane
posted 2 weeks ago - Peter G
What stood out was how balanced this service is. They don’t encourage spying, only responsible surveillance. My phone and iPhone security were thoroughly checked. WhatsApp and Facebook login insights were detailed. This helped my husband and I discuss trust openly. A valuable tool for modern relationships.
posted 3 weeks ago - Howe C
Great service phone arrived ahead of time, the condition was as advertised( excellent) Would deitantely use a gain
posted 3 weeks ago - Jim D
Very happy with my purchase of the Apple MacBook Air (2020) for my son from Phonebot. The laptop looks as new, just as described, works perfectly, and comes with a warranty. Excellent customer service too.
posted 3 weeks ago - Prabuddha P
I mistakenly purchased iPhone 15 pro instead of iPhone 15 pro max. I quickly returned it by paying for the return shipping. I requested for a refund of the purchase price. I have to chase the refund no communication from them. Finally I was told that the refund was credited into my bank account. It took 5 days for the refund to reflect into my bank account. Hopefully they can improve their customer service.
posted 1 month ago - SAM H
Prompt service, product as described
posted 1 month ago - Lee-anne W
Great service & choice happy to answer questions when needed
posted 1 month ago - Mandy L
I have now purchased 3 phones and a smart watch from Phonebot. You can try, but you won't be able to get better service or a better price anywhere else.
posted 1 month ago - Donald G
Excellent fast service. Product exactly what was presented.
posted 1 month ago - James K