Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,765 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased an iPhone 13 Pro Max from Phonebot. I work as a tradie, so there was no point buying an "As New" or even "Grade A" phone. I opted for a "Grade B". I was very impressed that I had so many options that were within my budget. I paid extra for Express Post, but was still very happy with the price overall. The phone was shipped the day after I ordered and arrived within 24 hours. I inspected the phone when it arrived (expecting marks and scratches, being Grade B) and couldn't find a mark on it. I checked the battery health and found that it was still at 100%.. (another bonus) The phone arrived within a screen protector on it and with a bonus case.. I have since replaced the case with a better quality case, but it stopped me from damaging it in the meantime. I wouldn't hesitate to purchase from Phonebot again in the future and have already recommended Phonebot to several friends.”

Helpful Report

(Reservoir, 3073) -

Hi Justin, Thank you for the incredible review! We're so glad to hear that you had a positive experience with your Grade B iPhone 13 Pro Max. It’s fantastic that you found it to be in such great condition and that the shipping was prompt! We always aim to give our customers the best value and service, and it’s wonderful to see that reflected in your feedback. We appreciate your recommendations to friends — that truly means a lot to us! Should you have any questions or need assistance down the line, feel free to reach out at support@phonebot.com.au. We're here to help! Warm regards, Team Phonebot

“Third purchase from Phonebot. Excellent as always! Grade A items are great value for money. Basically like new items. Have to look hard to see the very minor marks and the screens were all pristine. Packaged well for delivery. Would definitely recommend.”

Helpful Report

(Reservoir, 3073) -

Hi Nicholas, Thank you so much for your wonderful review! We’re delighted to hear that you had another excellent experience with us and that you found our Grade A items to be such great value. We take pride in providing top-notch products and ensuring they arrive in perfect condition for our customers. Your recommendation means a lot to us! If you ever need assistance or have any questions, please don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm regards, Team Phonebot

“Great condition, Average time before sending off phone. But I'd prefer that to getting an unchecked phone. I would absolutely buy from these lot again”

Helpful Report

(Reservoir, 3073) -

Hi Benjamin, Thank you for your great review! We really appreciate your understanding regarding the processing time. Ensuring our phones are in great condition is a priority for us, and we're glad to hear you're satisfied with your experience. We can't wait to serve you again in the future! Warm regards, Team Phonebot

“I'm very happy with all devices purchased from Phonebot. They are reliable and good value for money. Delivery is fast and well packaged. The range of devices is extensive. I will purchase again in future.”

Helpful Report

(Reservoir, 3073) -

Hi Carol, Thank you so much for your wonderful review! We’re delighted to hear that you're happy with the devices you purchased and that you found them to be reliable and good value. It’s great to know that our fast and well-packaged delivery met your expectations, and we're proud of our extensive range of devices. We can't wait to serve you again in the future! Best regards, Team Phonebot

“Quick processing and postage will soon buy another I phoen for my self.”

Helpful Report

(Reservoir, 3073) -

Hi Thomas, Thank you for your wonderful review! We're so glad to hear that you experienced quick processing and postage. We can't wait to help you find the perfect iPhone for yourself soon! If you need any assistance or have questions in the future, feel free to reach out to us at support@phonebot.com.au. We're always here for you! Warm regards, Team Phonebot

“I am delighted with my new phone. Good price and arrived promptly.”

Helpful Report

(Reservoir, 3073) -

Hi Nancy, Thank you so much for your fantastic review! We're thrilled to hear that you're delighted with your new phone and that it arrived promptly. We strive to offer great prices and timely delivery, so it's wonderful to know we've succeeded in making you happy! If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at support@phonebot.com.au. We're always here for you! Warm regards, Team Phonebot

“Fast delivery, great buy”

Helpful Report

(Reservoir, 3073) -

Hi David, Thank you for the fantastic review! We're thrilled to hear that you enjoyed fast delivery and found a great buy with us. Your satisfaction motivates us to keep delivering excellent service! If you have any comments or need support in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here for you! Warm regards, Team Phonebot

“Great phone, fast delivery. Highly recommend”

Helpful Report

(Reservoir, 3073) -

Hi Leanne, Thank you for the awesome review! We're thrilled to hear that you're enjoying your new phone and that the delivery was quick. Your recommendation means the world to us! If you ever have any questions or need assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Warm wishes, Team Phonebot

“As always, great service, great products and fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for your glowing review! We're delighted to hear that you consistently have great experiences with our service and products. Fast delivery is something we pride ourselves on, and it’s wonderful to know it made a positive impact on your experience! If you ever need assistance or have any comments, feel free to reach out at support@phonebot.com.au. We're always here for you! Best regards, Team Phonebot

“Exactly what I ordered and quick postage thanks”

Helpful Report

(Reservoir, 3073) -

Hi Debbie, Thank you for your wonderful review! We're delighted to hear that you received exactly what you ordered and that the postage was quick. Your satisfaction is our priority! If you have any questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. We’re always here to help! Best regards, Team Phonebot

“First time purchasing but won't be the last. Great experience. They realised I had ordered the wrong phone cover and reached out before shipping with correct options. Great communication and fast delivery. I highly recommend Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi John, Thank you for the wonderful review! We're delighted to hear that you had a great experience with us on your first purchase. It's fantastic that our team was able to assist you with the right options before shipping. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you ever need assistance or have more feedback, feel free to connect with us at support@phonebot.com.au. We’re always here to help! Best regards, Team Phonebot

“Great service”

Helpful Report

(Reservoir, 3073) -

Hi Mark, Thank you for your amazing review! We're thrilled to hear that you received great service from us. Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Couldn't be happier with Phonebot. The quality of the product purchased and the price I paid. Delivery of my order was excellent and it was received quickly and safely.”

Helpful Report

(Reservoir, 3073) -

Hi Stephen, Thank you so much for your wonderful review! We're delighted to hear that you're so happy with your purchase and that the product quality and delivery met your expectations. Your satisfaction is what we aim for! If you have any questions or need assistance in the future, please feel free to contact us at support@phonebot.com.au. We're always here for you! Best regards, Team Phonebot

“Only thing I found annoying was it wasn't in English first. Otherwise was works well.”

Helpful Report

(Reservoir, 3073) -

Hi Susan, Thank you for your review! We're glad to hear that your deviceis working well for you. We appreciate your feedback regarding the language preference and will certainly take it into consideration for improving our service. If you have any other comments or need assistance, please feel free to reach out at support@phonebot.com.au. We're here to help! Best regards, Team Phonebot

“The condition of the phone exceeded my expectation. I’m very happy with my purchase from Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi Sue, Thank you for your fantastic review! We're so pleased to hear that the condition of your phone exceeded your expectations. Your happiness with your purchase is our top priority! If you have any questions or need support in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“This is the third time I have bought from Phonebot over the past 3 years( 2x iphones + ipad). All products arrived promptly in excellent condition and as described. Have had no problems with the devices.”

Helpful Report

(Reservoir, 3073) -

Hi Brian, Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with your purchases from Phonebot. It’s great to know that all your devices arrived promptly and in excellent condition. Your continued trust in us means a lot! If you need anything in the future or have further feedback, don’t hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Great service.”

Helpful Report

(Reservoir, 3073) -

Hi Larissa, Thank you for your fantastic review! We're so pleased to hear that you experienced great service with us. Your satisfaction is our top priority and your feedback encourages us to keep delivering the best. If you need any assistance or have more feedback in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Thank you for your service. Product was delivered fast and great quality. Highly recommend”

Helpful Report

(Reservoir, 3073) -

Hi Joanna, Thank you for your fantastic review! We’re thrilled to hear that you received your product quickly and that you’re pleased with the quality. Your recommendation truly means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best regards, Team Phonebot

“Phone was in new condition! Great service and delivery!”

Helpful Report

(Reservoir, 3073) -

Hi Sharoon, Thank you for your amazing review! We're delighted to hear that your phone was in new condition and that you had a great experience with our service and delivery. Your satisfaction is what drives us! If you have any questions or need assistance in the future, don't hesitate to reach out at support@phonebot.com.au. We're here for you! Best regards, Team Phonebot

“Received the phone within 3 days. As discribed and looks brand new. Saved heaps on the cost of a new phone. Sure, it's not the latest iphone model but near enough. Thanks Phonebot.”

Helpful Report

(Reservoir, 3073) -

Hi Robyn, Thank you for your fantastic review! We're so glad to hear that your phone arrived quickly and in excellent condition. It's great to know you saved some money while still getting a high-quality device. If you have any questions or need assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. We're here to help! Best regards, Team Phonebot

Phonebot is rated 4.6 based on 3,765 reviews