Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 4,043 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pre loved iphone 13 Pro Max from you, about a month ago. The phone arrived very well packaged and in excellent condition as advertised. The phone looks great and works perfectly. Your pricing is competitive and delivery is fast. I will only purchase future phones through Phonebot. Thanking you”

Helpful Report

(Reservoir, 3073) -

“I’ve had my “new” iPhone 13 mini for a couple of weeks now and I am happy with my purchase. The condition is exactly as described and the price was reasonable. Thank you”

Helpful Report

(Reservoir, 3073) -

“Very pleased with my purchase & will use them in the future.”

Helpful Report

(Reservoir, 3073) -

“I have purchased several handsets and accessories feom PhoneBot over the years. They are always very good quality and affordable. In addition, the customer service is speedy, and super helpful!”

Helpful Report

(Reservoir, 3073) -

“Shaw assisted me with renewing my subscription, he was very helpful and kind.”

Helpful Report

“I purchased a Samsung Galaxy Ultra 2025 smart watch in open box condition. Very impressed with the quality and at a 3rd of price of new.”

Helpful Report

(Reservoir, 3073) -

“My phone cover was as ordered, arrived quickly. Very satisfied.”

Helpful Report

(Reservoir, 3073) -

“I’m very pleased as the item is almost like new. I would like to purchase from you again.”

Helpful Report

(Reservoir, 3073) -

“Very happy with the service and the phone fast delivery and a good price cheers will be happy to shop again”

Helpful Report

(Reservoir, 3073) -

“Very happy with service and support. Excellent communication. Overall very happy.”

Helpful Report

(Reservoir, 3073) -

“It a great app, especially the service when you have any issues with the installation and have any questions about. They are very helpful. Today I reached out to Shaw and he was very professional and answered all my questions I had. Thank you Shaw for the incredible help!”

Helpful Report

“I have used PHONEBOt serveral times over the years for phones and laptops and have been extremly happy with their response to my qestions and have delivered good quality products with honest descriptions on each item.”

Helpful Report

(Reservoir, 3073) -

“Phone arrived in a timely manner and in the appropriate condition as described in listing. Very happy”

Helpful Report

(Reservoir, 3073) -

“very happy with my phone and i also purchased a laptop whiich im very pleased with thankyou”

Helpful Report

(Reservoir, 3073) -

“Phonebot went beyond expectations. Worth using.”

Helpful Report

(Reservoir, 3073) -

“Absolutely subservient. Reliable and honest. My phone works perfectly and it was so reasonably priced.”

Helpful Report

(Reservoir, 3073) -

“Small sale. Needed a replacement protective screen glass for my aging Apple Xr (which I also bought from phonebot years ago). From ordering to delivery it all went well and the glass arrived well packed and in one piece.”

Helpful Report

(Reservoir, 3073) -

“prompt delivery, clear communication, got informed throughout the way.”

Helpful Report

(Reservoir, 3073) -

“Very good condition, very happy”

Helpful Report

(Reservoir, 3073) -

“Arrived as predicted. Quick same day service and postage. It's well boxed and packed. As I'm giving this phone as a gift I can't give a review as of yet.”

Helpful Report

(Reservoir, 3073) -

Phonebot is rated 4.6 based on 4,043 reviews