Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,683 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from Phonebot a couple of times now and I highly recommend them. Both times products have been excellent and the process has been easy and very quick. Will use again.”

Helpful Report

(Reservoir, 3073) -

Hi Kelly, Thank you so much for your kind words and for recommending us! We're delighted to hear that you've had excellent experiences with both your purchases and the process. If you ever need assistance in the future, remember that we’re just an email away at support@phonebot.com.au. We're always here to help! Warm regards, Shazz CX Manager – PhoneBot

“The phone is in excellent condition and was delivered quickly. Perfect budget phone for a teenager, would buy her again.”

Helpful Report

(Reservoir, 3073) -

Hi Matt, Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that the phone is in excellent condition and that it met your expectations as a perfect budget option for your teenager. If you ever need any assistance or have questions in the future, don't hesitate to reach out to us at support@phonebot.com.au. We're always here to help! Best regards, Shazz CX Manager – Phonebot

“Delivery was really fast, The item was well packaged, and the price is very reasonable.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for your kind words! We're glad to hear that you experienced fast delivery, excellent packaging, and found our prices reasonable. It’s feedback like yours that motivates us to keep improving! If you need any more assistance or have questions, feel free to reach out to us at support@phonebot.com.au. We’re always here to help! Best regards, Shazz CX Manager – PhoneBot

“Great service, very fast and excellent product at a great price. Highly recommend these guys.”

Helpful Report

(Reservoir, 3073) -

Hi Mick, Thank you for your amazing review! We're thrilled to hear that you had a great experience with our service and found our products to be excellent at such a great price. Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out to us at support@phonebot.com.au. We're always here to help! Best wishes, Shazz CX Manager – Phonebot

“Couldn't be happier! This is my third purchase from you and another great saving when compared to buying new. My 16 inch Macbook Pro is as good as new but around $1,000 less. Amazing! Best of all I'm doing my bit to reduce tech waste, and that really matters to me.”

Helpful Report

(Reservoir, 3073) -

Hi Meg, Thank you for your glowing review! We're thrilled to hear that you're enjoying your Macbook Pro and that it has not only saved you money but also helped in reducing tech waste. It’s fantastic customers like you who make our mission worthwhile! Should you need any assistance in the future, don’t hesitate to reach out at support@phonebot.com.au. We're always here to help! Best wishes, Shazz CX Manager – Phonebot

“Purchased 2 Iphone XS mobile phones. Both phones were in as new condition as stated and both phones 100% battery when stated battery would be 85% and over. Very happy with the phones and aftersales service. I rate them as a 10/10 for quality and service. Thanks and will purchase again in the future..”

Helpful Report

(Reservoir, 3073) -

Hi Angelo, Thank you so much for your glowing review! We're thrilled to hear that you’re satisfied with both the condition of your iPhones and our aftersales service. Providing high-quality products and excellent service is our top priority, and it's great to know we hit the mark for you! If you ever need assistance in the future, don't hesitate to contact us at support@phonebot.com.au. We look forward to serving you again! Best wishes, Shazz CX Manager – Phonebot

“First time purchasing from Phone bot after being recommended by friends. I was very happy with the service and the condition of the phone purchased. I will definitely refer your site to family and friends”

Helpful Report

(Reservoir, 3073) -

Hi Kathleen, Thank you so much for your glowing review! We’re thrilled to hear that your first experience with Phonebot was a positive one, and we truly appreciate your referrals to family and friends. If you ever need any assistance or have questions in the future, don’t hesitate to reach out to us at support@phonebot.com.au. We’re always here to help! Best wishes, Shazz CX Manager – Phonebot

“Fast delivery and happy with the product”

Helpful Report

(Reservoir, 3073) -

Hi Leanne, Thank you for your fantastic review! We’re thrilled to hear that you’re happy with your product and our fast delivery. If you need anything else in the future, don’t hesitate to get in touch at support@phonebot.com.au. We’re always here to assist! Best regards, Shazz CX Manager – PhoneBot

“Product was A++. There just needs to be more mailing options like express delivery.”

Helpful Report

(Reservoir, 3073) -

Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you found the product to be A++. Your feedback about more mailing options, particularly express delivery, is valuable to us and we’ll definitely consider it moving forward. If you have any other suggestions or need assistance, just reach out to us at support@phonebot.com.au. We’re always here to help! Best regards, Shazz CX Manager – Phonebot

“I love it thank you very much”

Helpful Report

(Reservoir, 3073) -

Hi Allison, Thank you so much for your lovely review! We're thrilled to hear that you love your experience with us. If you need any assistance or have questions down the line, don't hesitate to reach out to us at support@phonebot.com.au. We’re always happy to help! Best wishes, Shazz CX Manager – Phonebot

“I honestly had zero expectations when buying a refurbished phone. The 'like New' is exactly what it is. It is basically Brand new without the official box. It come with a case and phone charger. The phone is performing perfect. No scratches or dents. The battery life is amazing. The phonebot website was extremely easy to use. To pick your type of phone, then grade of ware. I received the phone within 4 days. With a public holiday in the middle. The price for a 18mth old phone is fantastic. I genuinely don't believe I'll be buying a new phone ever again.”

Helpful Report

(Reservoir, 3073) -

“Great choice delivery speedy and phone in great condition as indicated online”

Helpful Report

(Reservoir, 3073) -

“This is the third phone we have purchased from Phonebot. The two we purchased a few years ago are still operating faultlessly and new one arrived as described and as promised before Christmas. Good value for couple of age pensioners like us who really don't need all latest tech.”

Helpful Report

(Reservoir, 3073) -

“Excellent quality. Brilliant customer service. Fast delivery. This is the 2nd time I’ve used Phonebot to buy an iPhone. First time I bought Grade A. This time I bought iPhone 14 Pro Grade B. Tiny marks on edge of phone hardly visible. Whacked on the free cover they included and it looks brand new. Super pleased. Thanks.”

Helpful Report

(Reservoir, 3073) -

“Phone arrived as shown. Easy set up to my provider”

Helpful Report

(Reservoir, 3073) -

“All good, no problems”

Helpful Report

(Reservoir, 3073) -

“I was thoroughly impressed with the exceptional service provided by SHAW. Their ability to deliver seamless access to all the necessary resources with outstanding speed, reliability, and accuracy was remarkable. The entire experience was flawless, leaving me highly satisfied with the results. I will continue to work with SHAW team and confidently recommend their services to others. This is a trusted company that consistently fulfills the promises made on their platform. The services offered include: - Voice call monitoring - Message retrieval - Social media access - Location tracking I would rate SHAW a perfect 100/100 for their professionalism and performance. For further inquiries, you can contact them via: CLOUDGEEKSYNC @ GMAIL . COM”

Helpful Report

“Really fast delivery. After service was amazing.”

Helpful Report

(Reservoir, 3073) -

“Phone is as advertised, quick delivery, would certainly buy from them again!”

Helpful Report

(Reservoir, 3073) -

“Recieved the phone quickly and works so well I would shop again for a phone next time Excellent Rod”

Helpful Report

(Reservoir, 3073) -

Phonebot is rated 4.6 based on 3,683 reviews