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Phonebot Reviews

4.6 Rating 3,461 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompy and effient service. Product as advertised. Many thanks.”

Hi Allan, Thank you for your positive feedback! We're pleased to hear that you found our service prompt and efficient and that the product met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“The product Iphone was in very good condition and is functioning well.”

“good phone, no marks on item at all, good selivery..cheers”

Hi Anthony, Thank you for your feedback! We're happy to know that you found the phone in great condition and appreciated the delivery service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“a great product and good service”

Hi Damon, Thank you for your review! We're pleased that you found both our product and service to be satisfactory. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“My phone was as advertised "as good as new" and it certainly is. The deliver was promot and the information from phonebot was excellent.”

Hi there, We're delighted to hear that your phone is "as good as new" and that our delivery and information met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Fast despatch and excelent service”

Hi there, Thank you for your positive feedback on our fast dispatch and excellent service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with my phone. My husband purchased one some months ago also very satisfied. Fast delivery excellent service.”

Hi there, We're thrilled to hear that you and your husband are very satisfied with your phones and our service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Quick delivery, exactly as described, great price.”

Hi Gary, Thank you for your review! We're glad to hear that you found our delivery quick and the product as described. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“I ordered and bought a refurbished Iphone 14plus. It was clasified as like new. came with scren protector and cover. All was good as said before I purchased on line. I am very happy. Thank you phonebot”

Hi William, Thank you for your review! We're delighted to hear that the refurbished iPhone 14 Plus met your expectations and that you were pleased with the included screen protector and cover. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au Best regards, Shazz CX Manager - Phonebot

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“Found product easily and payment via PayPal very helpful. May I suggest that somewhere after purchase that you inform your customer that the delivery company will contact for delivery date?”

Hi Russell, Thank you for your feedback! We're glad you found the product easily and appreciated the PayPal payment option. Your suggestion about informing customers regarding delivery dates is valuable, and we will consider it for future improvements. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au Best regards, Shazz CX Manager - Phonebot

“all good...”

Hi Phil, Thank you for your review! We're glad to hear that everything went well with your purchase. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au Best regards, Shazz CX Manager - Phonebot

“Purchased item was as described - price was fair. Service was prompt and goods were packaged extremely well. Very happy with Phonebot and would shop with them again.”

Hi Suzanne, Thank you for your positive feedback! We're delighted to hear that you're happy with your purchase and our service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent site and service. The product was exactly as shown and described and arrived next day with express post. Phone is like new and runs beautifully. Very reasonably priced for value. The phone already set up but I just went into settings and factory reset the phone and was able to start from scratch and transfer data from my old phone. Will definitely be recommending to others and will use again in the future.”

Hi Jay, Thank you for your glowing review! We're pleased to know that you're satisfied with your iPhone XS Max and the service you received. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Purchased two Samsung phones from these guys...Great phones in great condition... Phonebot are great to deal with, some issues we had were fixed straight away..no problems..all good...Will be back in a couple to get more...Thanks”

Hi Mark, Thank you for your positive feedback! We're glad to hear that you're happy with the Samsung phones and our service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“All went well happy happy happy happy”

Hi Richard, Thank you for your feedback! We're delighted to hear that everything went well with your purchase. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Hi. Website easy to follow and use. Clear information phone arrived quickly and in good order and is working well. Thank you”

Hi Tim, Thank you for your positive review! We're pleased to hear that you found our website easy to use and your phone arrived quickly and in good condition. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“If you need assistance with accessing WhatsApp deleted messages, Email, Facebook, Snapchat, Instagram, mobile phones, or altering school grades, any kind hack services. I suggest contacting this expert hacker. They are reliable and trustworthy. 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏(@) 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: (@)𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 (+𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕) 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩”

“Excellent service, product was the cheapest I found on line, arrived quickly and in good condition. Very happy with everything 🏅🏆”

Hi Ruth, Thank you for your kind words! We're delighted that you're happy with your purchase and our service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Once again Phonebot gave excellent customer service after we purchased a galaxy A14 a few month's ago”

Hi Allan, Thank you for your review! We're glad to hear that you're happy with your Galaxy A14 and the customer service you received. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

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Phonebot is rated 4.6 based on 3,461 reviews