BE CAREFUL. Take photos of your phone before sending. And take a note of the serial and IMEI numbers. **I’M VERY UNHAPPY.** I sent my phone expecting the quoted price of £145 to be honoured. I was then offered a little over HALF this price at £86, being told there was cosmetic damage. This is not stated anywhere when agreeing a price. The website offers a price for a ‘working’ phone. There is nothing stating cosmetic marks will reduce a phone’s value. I complained, because I knew my phone had very minimal signs of wear. I was then quickly offered £125. I complained again, as this made no sense, and I expected my agreed price of £146. I then received photos of a phone which had heavy scratches to the screen. I was incorrectly told this was my phone. Again, be careful with this company..