YOU SHOULD AVOID THIS COMPANY AT ALL COSTS!!! This is why: - they quoted the highest amount of all the companies but then knocked £70 off because there were “scratches on the screen”. This phone was kept in a case with a screen protector on the entire time so there definitely was not any scratches. - once I had managed to get them to raise the price up to what another company were offering they took 10 days to send me the money. I had to chase them multiple times asking where the money was. - their phone lines aren’t running so was depending completely on emails which they were slow to respond to (but were very quick to respond when I was arguing the price with them) Overall this company offers the best price but makes up fake reasons to knock the price down so realistically don’t offer the best price at all. Then their claim of paying out the same day they receive the phone is a complete lie as well. 10 days later I have finally received my money but much less than anticipated and it took a lot of effort to chase them down and get them to send it.