When the frame came, the courier left it by the front door. After he left and before we could get it, a gust of wind sent it cartwheeling down the drive. We opened it with our hearts in our mouths! But it was completely unaffected! It was as perfect as it left you. It was well packed and well protected. When I ordered it back in January, I didn't know that covid19 was going to get worse again and I had to ask you to keep it for a while. You said, 'No problem' and held on to it for 2 months until we were ready for it. Thank you for that kindness. Very satisfied with frame and service. It won't be long before you have an order from me again.