When the frame arrived it was damaged. I have emailed them twice, sending photos of the damaged packaging and picture frame but have received no reply. I tried phoning them but I just get a recorded message saying no one is available to answer and then I get cut off. I have dealt with this company for years but have never had to contact them so didn’t realise how bad their customer service is until now. I certainly won’t be ordering any more frames from them.
2 years ago
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