I ordered 2 frames for Christmas presents on the 8th December 2016. I chased them up over 2 weeks later and was told they would be delivered the next day. It is now the 10th of January 2017 and the frames have still not been delivered. My payment was taken the day after I placed the order. I have been phoning constantly and the answering machine for the Christmas period is still on when you are supposed to be open! I have sent e-mails with no response. My experience has been shocking, I am out of pocket and have two friends who didn't get their Christmas presents!!