Frame arrived very quickly and was absolutely perfect measurements. I have in the past been worried about ordering frames online made to measure as you take so many chances with, frame finish, frame sizing and quality etc. But with prices in my local shop for the same type of frame and fitting photo being £140 I thought I would take a chance online with this one at £50. OK I had to put the artwork in the frame and close the metal sprigs down then tape it and fix hangers. Well that took me 15 minutes and saved me £90 and I didn't have to go 5 miles down the road, pay for parking, drop photo off, go back a week later, pay parking etc! All the items I needed were supplied and with a complete roll of tape I have also re-taped my other picture frames that had either been damaged or replaced. Picture frame is lovely quality with tight joints and pegged for stability. Negatives: just the one, I ordered the heavy duty hangers, but also requested the free standard hangers, and only got the heavy duty hangers. They were actually for another picture I was rehanging. So if you do want both I would send them a separate note