I was a bit nervous buying a picture frame that relied on me working out the measurements but the frame and mount fit perfectly and I'm very pleased with it. There are good instructions on the website on how to work out the sizing for the frame and the mount. It was very well packaged when it was delivered. I will be ordering another one soon that matches this one, both are for cross stitch pictures so slightly more difficult to frame than a photo, but it has worked out well so worth getting another one. I was kept informed by email of the stage the frame was at which was useful.