I've used 3 other CRMs prior to PD and for the past 5 years I've been continously impressed. 1) very easy to use and extremely efficient due to the way they built it to allow me to work my sales pipeline from one main "deals" page. (I don't have to click in and out of windows to access contact info and update what I did on the prospect) 2) they answer the phone every time I call and 99% of the time they are able to help me right then and there. 3) they constantly update it to make it better 4) my personal income increased significantly due to opportunities ot falling through the cracks I'm a raving fan.