Jenny
You can only see freight charges after entering your payment details. PR have changed to the actual cost review being the payment page. As freight can jump, it is not easy to adjust your order. I decided to not buy when I saw my freight cost and logged out. I did not press pay. A couple of hours later I was congratulated on my purchase. I contacted PR who said I can only cancel within an hour. Even though "my order" was not packed and posted they have no ability to stop an order? I now must reject the delivery when i comes, if I am there, and will eventually be refunded. No doubt most people wont bother, and charged freight anyway. I had complained about this system before but their internal review decided they would NOT revert back to showing freight costs prior to proceeding to payment I wonder why? Also it is necessary to un tick the choice to leave credit card details with PR.
4 months ago
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PipingRock.com has a 2.7 average rating from 171 reviews

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