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PipingRock.com Reviews

2.6 Rating 200 Reviews
38 %
of reviewers recommend PipingRock.com
2.6
Based on 200 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
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PipingRock.com 1 star review on 26th October 2024
Esther
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 21st March 2022
Hamdy
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 11th April 2021
Andries Volschenk
3
Anonymous
Anonymous  // 01/01/2019
I paid for product and delivery but still after one month not received. I send two mails but the take no actions. No responsibility at all.
Helpful Report
Posted 1 week ago
posted review and they actually fought me to post it had to prove who I was even with it coming to my email to verify.they simply Want more info why so they can scare you not post a bad review .this company is really working over time to keep customer quiet.
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Posted 1 month ago
this companies website is a nightmare it just refuses to load.call customer service get questions aimed at throwing the blame on the customer.so sad.just fix the site how hard is that to do instead of making customers suffer with stress trying to order.
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Posted 1 month ago
Piping rock leaked my personal data to scammers. I will never ever purchase from them again.
PipingRock.com 1 star review on 26th October 2024
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Posted 1 month ago
I have been ordering for about 2 months now and have had nothing but a good experience. The shipping is a little slow because I chose the cheapest way to mail to Hawaii. But that keeps the cost down. I am not a lab technician, so I cant tell you if the quality is good or bad, but so far the products work and are affordable and seem to be on target.
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Posted 4 months ago
BEWARE!!!!!! DO NOT BUY FROM THIS COMPANY....THEY WILL SELL YOUR INFORMATION TO THE DARK WEB. I WAS NOT SATISFIED AT ALL WITH THE QUALITY OF PRODUCTS ORDERED. MANY COMPLAINTS HAVE BEEN VOICED CONCERNING THEIR COMPANY SELLING THE CUSTOMERS PERSONAL INFORMATION.
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Posted 5 months ago
Data Breach or sale of customer info. No one will respond to emails and phones are outsourced. Do Not buy from this company
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Posted 6 months ago
On April 24, 2024 they were hacked and had a data breach where about a million of their customers info was stolen and published on the dark web. I know because mine was one of the ones stolen. I didn't find out from pipingrock though. It's been nearly 3 weeks since the breach and I have heard nothing from them about this serious violation of my personal info. I found out via googles monitoring service. I only ordered once from them because I discovered that the essential oils they sell are neither real or pure. PIPINGROCK.COM IS A TRASH COMPANY THAT SELLS COUNTERFEIT HEALTH PRODUCTS . PIPINGROCK DOES NOT CARE ABOUT THEIR CUSTOMERS HEALTH OR SECURITY OR PROTECTING THEIR PRIVATE SENSITIVE DATA
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Posted 6 months ago
My package got stuck somewhere and did not reach me. Pipping Rock did not respond to my request, the transferred money was lost. Since my last purchase, I do not recommend Pipping Rock to my enemies
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Posted 10 months ago
Deficient customer service - German Customs and German Post returned two orders to Piping Rock, owing to inadequate labelling.Receipt of returns has not been confirmed three months later. Instead they have prevaricated with plain acknowledgements of my queries, followed by "How did we do" mails That leaves one with the only possible remedy. Insist that the credit card transaction be held in suspense until satisfaction is achieved.
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Posted 10 months ago
These guys take your money and if you get your product? Consider yourself lucky I ordered a $45 item and had to email back and forth for a week to try and get a replacement for an item that didn't show up. They said it was delivered but had no photo as proof, just told me too bad... Stay away...
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Posted 10 months ago
I ordered supplements from Piping Rock and am VERY pleased with the overal service received !
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Posted 1 year ago
Bought alot of their gummies thinking they would be great for nutrition. Unfortunately the disadvantages outweigh the benefits for me - they contain so much sugar that I don't want to give myself cavities eating them. Even got toothache after eating one. Such a shame as they had potential - other companies don't use sugar at all and produce tasty gummies. Also terrible customer service. I won't purchase again from Piping Rock.
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Posted 1 year ago
I ordered some products last week and they were delivered today. Had some questions about the ingredie ts, called their customer service and got my questions answered. First time customer of piping rock. Am satisified with their delivery and customer service. Cannot say anything about their product yet, bet they seem to be good.
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Posted 1 year ago
Shame on you, the order was not delivered, and I vow I will never buy anything from you again; I never got a full refund for the undelivered goods!
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Posted 1 year ago
pas de 1+1
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Posted 1 year ago
I HAVE BEEN ORDERING MULTIPLE PIPING ROCK PRODUCTS FOR PROBABLY OVER 10YRS, AS A MATTER OF FACT I JUST PLACED A RATHER LARGE SIZE ORDER MOMENTS AGO. I, FOR SOME REASON JUST DECIDED TO LOOK AT THE CUSTOMER REVIEWS ON THEIR WEBSITE, IF I WERE A FIRST TIME CUSTOMER I PROBABLY WOULD HAVE NOT PLACED MY ORDER BASED ON WHAT I JUST READ, BUT I DO HAVE TO SAY, I HAVE NEVER EXPERIENCED ANYTHING OF WHAT I JUST READ ALL OF THE REVIEWS ON YOUR WEBSITE. I WOULD ALSO FIND IT HARD TO BELIEVE THAT OF THEIR MANY CUSTOMERS THAT I AM ONE OF FEW EXTREMELY SATISFIED PEOPLE OUT THERE. I HAVE HAD ZERO ISSUES WITH PIPINGROCK & WILL CONTNUE TO DO BUSINESS WITH THEM FOREVER. MICHAEL SHADLICH OCALA, FL. 23YRS (ORIGINALLY FROM LAKE RONKONKOMA)
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Posted 1 year ago
Absolutely trash quality products and customer service. The base of their lotions is some low-quality ingredient that goes rancid as soon as it hits the air. They will refuse to post any negative reviews on their website. Don't waste your time or money on this shady company. Also their products are not really made in America as they claim.
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Posted 1 year ago
Card hacked 2 years in a row...be very careful!!!
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Posted 1 year ago
Bad customer service. Canceling orders with no reason. Stay away.
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Posted 1 year ago
PipingRock.com is rated 2.6 based on 200 reviews