PipingRock.com Reviews

Name: PipingRock.com
Rating: 2.50

2.5 Rating 214 Reviews

37 %

of reviewers recommend PipingRock.com

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Metrics

2.5

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the same experience as Mr Kouznetsov, the second time around when I ordered with Piping Rock, but was able to prove the information the agent on the other end of the phone was disputing, and because I ordered through Paypal that was how eventually I was refunded all -after I got in touch with them again to ask for my money back- and through a false tracking number screenshots and I swore up and down to the agent that I will get my money back either through the card company I ordered from or Paypal, and I did, but had to submit another complaint, and evidence that I tried to get in touch before. It made me lose trust in the legitimacy of Piping Rock as a company, because I then felt the staff were scammers, as they then said they would refund some but not all of my money when they knew I did not get my products🤦‍♀️🤦‍♀️”

Helpful Report

Posted 4 years ago

“I bought Piping Rock's Vitamin E, A & D cream for my wife, who had a lower legs' venous eczema. You will notice I said 'had.' According to my wife, who has tried many skin creams and lotions, this has been by far the best cream for her dry and flaky lower leg skin. I thought if a cream could moisturise and feed, it could have a chance of improving her embarrassing condition. No flaky skin now, just smooth and soft.”

Helpful Report

Posted 4 years ago

“this company is an absolute scam. Placed an order, no prohibited items whatsoever,waited for parcel to arrive-no parcel.. checked order status, just in case. it says, it was returned back to them 2 weeks ago. Looks very fake to me, especially with fake DHL webpage. Basically, they use your money for months and than say sorry, items were prohibited, even though there was nothing like that. Disgraceful scammers!!! Beware!”

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Posted 4 years ago

“I have used Piping Rock for years. I always reorder their Hyloronic acid and vit c oils . very good products. Will continue to order”

Helpful Report

Posted 4 years ago

“Just did a repeat buy....entered a code for $13 reward discount... was excepted at checkout ( didn't say for first time buyers) went to pay in Paypal and had disappereared....total SCAM”

Helpful Report

Posted 4 years ago

“Misleading product title. Bought Dried veggie chips that turned out to be fried. Box containing chips was NOT sealed, resulting in scattered chips all over delivery box (which had also absorbed the oil from the chips). Chips had also gone rancid. This company is a cheat!”

Helpful Report

Posted 4 years ago

“1. Its been 12 days and the order has not arrived. They do not send an email with tracking no. and they do not inform you when there are delays or out of stock. When I called, they have no idea when of if it might arrive. VERY POOR CUSTOMER SERVICE 2. They are secretive about the abortion rates of their vitamins which clearly means the rates are low. ITS LOW QUALITY”

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Posted 4 years ago

“excellent product and service....very happy”

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Posted 4 years ago

“I thought i was buying locally (living in France) - very misleading and expecting my shipment for almost a month now and VERY FRUSTRATED - avoid this company as they are not to be trusted. Seriously, look elsewhere, these people are not transparent.”

Helpful Report

Posted 4 years ago

“Живу в Испании,покупала на этом сайте уже два раза. Доставка быстрая, две недели. Я довольна!”

Helpful Report

Posted 4 years ago

“Ordered twice from the UK, with no problems with delivery. Usually 5 working days, as would expect delivered from the US. Co q10 ordered. Given 4* as everyone has room for improvement.”

Helpful Report

Posted 4 years ago

“Not to be trusted. Order never arrived. Same customs story. Sorry I didn't check these reviews first. Refusing to refund.”

Helpful Report

Posted 4 years ago

“I ordered 2 items. Only 1 was sent. Instead of sending me the missing item, they refused to pay the postage on it. So they make a mistake, and I have to pay postage again on the missing item. Poor way to treat a customer.”

Helpful Report

Posted 4 years ago

“Not happy just satisfied with an good service”

Helpful Report

Posted 4 years ago

“I never read the reviews before purchasing from piping Rock for the first time. I assumed it was a UK based company with the Union Jack flag being displayed quite prominently on the website page so a little surprised with the DHL postage location. However that being said my order was quick (quicker than from the UK sellers at times) tracked all the way, nothing damaged and all the oils ordered are of excellent quality considering the prices.”

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Posted 4 years ago

“Superlative fast efficient service to a UK customer twice running.”

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Posted 4 years ago

“I have ordered three times from this company, and it is not a scam. Their prices are great; they delivered within five business days, and their products are great quality. To think that herbs and supplements are instant cures shows a gross misunderstanding of how nutrition works. It was really hard to believe people saw this company as a scam?”

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Posted 4 years ago

“Great Service and the prices are resonable. You can call their number n ask them anything. They send u a text when the vitamins come”

Helpful Report

Posted 4 years ago

“I got my order on time and everything was there. There prices are great and I’m definitely going to order from them again.”

Helpful Report

Posted 4 years ago

“I have used their essential oils fo years. Customer service has always been very good. Their prices have mostly seemed reasonable, until lately. Even with BOGO the prices have risen dramatically. From past purchases, it seems full price is being charged.”

Helpful Report

Posted 4 years ago

PipingRock.com is rated 2.5 based on 214 reviews