PipingRock.com Reviews

2.6 Rating 181 Reviews
40 %
of reviewers recommend PipingRock.com
2.6
Based on 181 reviews
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On-time Delivery
Greater than 81%
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PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 21st March 2022
Hamdy
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 17th November 2021
Anti Fraud/Scam
PipingRock.com 1 star review on 11th April 2021
Andries Volschenk
PipingRock.com 1 star review on 17th July 2020
Diane
2
Anonymous
Anonymous  // 01/01/2019
BEWARE. THESE GUYS ARE NOT LEGITIMATE. My supplements arrived months late wrapped in and old plastic WALMART bag. There are no safety icons on the labels of the bottles to say the company or product has passed any inspections or met standards. There is no way I am going to swallow these NAC supplements. They could be anything. I saw on another review site people have been sent supplements out of date by 2yrs and oils that are not genuine. Piping Rock is DODGY AS ANYTHING. Steer clear people. Do not use them
PipingRock.com 1 star review on 17th July 2020 PipingRock.com 1 star review on 17th July 2020
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Posted 2 years ago
The goods were never delivered and was told it was not there problem but DHL. My contract was with Piping Rock so they should have refunded me and claimed from DHL. They could offer no shipping or tracking details. Distance selling policy is not adhered to. FRAUDSTERS STOLE MY MONEY, DO NOT USE!!!!!
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Posted 2 years ago
Piping rock lemongrass oil is not pure! the label descrition is not true! My hands get yellow after I use the oil, and it cannot wash away. When my hands dry, there is powder show up on my skin and nail. Once I use the plastic massages tool, the massage tool become.sticky and rusty. It makes me worry! Is that any chemical in the product we don't know? I never buy it again!
PipingRock.com 1 star review on 3rd July 2020
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Posted 2 years ago
BEST OFFER!!! 15% Off Any Order + Free shipping
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Posted 2 years ago
Don’t order from here! Don’t order from here. People who have made an order did not receive their order and complaining about it on the comments sections on Facebook. Please check it regularly on FB before they hide the comments. I was lucky enough to check the reviews first and didn’t order anything from them. But this company keeps spamming me with their same emails and wants me to make an order. So far, I’ve received 8 emails for the last 2-3 days and it is morning over here and I have been receiving 3 emails so far and this will go on and on. There is no link to unsubscribe so I’ve blocked their emails because they keep going.
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Posted 2 years ago
DO NOT SHOP HERE, ALREADY WAIT FOR MORE THAN A MONTHS BUT STILL HAVEN'T RECEIVED ITEM AND OFTEN MAY NOT ARRIVE AT ALL! YOU WILL BE PROMISED A REFUND BUT ONLY A PARTIAL ONE AS YOU WILL STILL BE CHARGED FOR THE SHIPPING OF THE ITEMS YOU DIDN’T RECEIV. Customers Service is terrible It was a waste of time and energy dealing with customer service , they only replied be patient and not their responsibly and not allowed to refund their COMMUNICATION WAS VERY POOR, TO SAY THE LEAST. REFUSE TO REFUND even you not received your item, Order from piping rock at your own risk.
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Posted 2 years ago
I became skeptical about this company when I discovered that the product DHEA DOESN'T HAVE ANY EFFECT which is a recent discovery.. I find the Walmart brand way better and very effective. I also became skeptical when I discovered that the vitamin c had little effect on my sinuses even when I took high doses. Now behind those products failing me I'm very doubtful about everything concerning their supplements, they seem to be of a very poor quality and I've spent a lot of money with them. I won't buy anymore vitamin c or ANYMORE DHEA BECAUSE I DON'T FEEL ANYTHING FROM THE PRODUCTS ABSOLUTELY NOTHING. I JUST THINK I WASTED ALOT OF MONEY. The tongkatali I brought loss it's potency. I was still tired after taking their men's vitamin and minerals, I'm now doubtful about the mineral complex I purchased because after taking it for a few months now, I still am without the spunk that should come from these mineral supplements. I'm going to back up and not buy as much as I use to and evaluate other companies.. Walmart happens to be actually good on dhea absolutey. I feel let down especially after I supported these people.
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Posted 2 years ago
The company sent the product to the Czech Republic very quickly, and the price is good. Thank you Mila CZ
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Posted 2 years ago
This company is so unprofessional. Ordered 16 April. Despite numerous contacts and finding that the carrier (Yodel) had returned my order, refused to refund statin I would have to wait a few more days as per policy. Refused to allow me to speak to a supervisor. Finally today after posting negative feedback everywhere I could and threatening legal action they refunded part of my money. They failed to return postage for something I have never received. Would not recommend and will never ever consider using them again. Stay away if you don't waant to los money!!!!
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Posted 2 years ago
The delivery was very fast and the instructions were clear. The product works well, I would really recommend it to everyone
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Posted 2 years ago
If there was an option to leave minus 5 stars, I would definitely do it. Items never arrived. It was a waste of time and energy dealing with customer service that was useless, shipping ETA's were NOT CLEAR, COMMUNICATION WAS VERY POOR, TO SAY THE LEAST. I ordered some products to Australia on the 16th of April and still waiting...They were supposed to arrive from the 27th of April to 15th of May..... I understand that there are delays given the current situation but it's not acceptable that as a Customer I was constantly chasing the status of the order. Now finally (according to them as a one-time exception) they are going to process a refund but they are going to deduct the shipping fee out of the total amount...For items that never arrived!! That is definitely not fair and not professional, basically, I have to pay for their mistake! FRIENDLY ADVICE TO EVERYONE: Stay away from this company, they don't care about customers. Competition is WAY better.
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Posted 2 years ago
I order several items from them sure they take a little long but so has everyone else because of virus. I love the oils, my leg pills, eye vitamins and those crazy deals took advantage of two for one deals and love the nuts and seeds. Ck the you tube videos on them.
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Posted 3 years ago
More than one month waiting my order it was a mistake to deal with this company. I really advise you don't get any business with this company they will just take your money and u will never get your product.
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Posted 3 years ago
I was going to be a new customer, but the coupon code is what broke me after much trial and error on the phone and chatting with them. They are so complicated and won't budge unless you say I'm walking away. I decided to walk away even if at the end they said OK we'll finally give it to you. Way too much doing for so little. I also fear if something was to go wrong with the order, what chaos would it be to fix it? This is no Target.com. So frustrating. And I can't even delete my account, I have to wait 3 months or something ridiculous. Buyer beware. It's a family business that does not make the customer feel good at all. Just plain frustrated.
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Posted 3 years ago
They dont deliver orders. I'm still waiting my order of april 15 ... Customer care is a nightmare! They dont answers ... Avoid!!
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Posted 3 years ago
I love my oils from Piping Rock and will never use anyone else. Looks like a lot of the complaints on here are for oversea shipping issues and vitamin supplements which I have no experience with. Also the website has pure essential oils in one section and FRAGRANCE OILS in another. I could tell on a previous complaint just by the color of the bottle label that a fragrance oil was purchased and the customer should have paid attention to that before buying. All of the essential oils I have bought are highest quality and the price is great since you don't have to pay extra for the MLM scheme.
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Posted 3 years ago
Speedy delivery contacted by email to confirm delivery item well packaged and excelent value for money
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Posted 3 years ago
Bad Business !!!
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Posted 3 years ago
Worst Business people on earth!!! I keep receiving there Emails and there is NO option to Unsubscribe , Wish to lawsuit against this company .....
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Posted 3 years ago
I live in the UK and I use a supplement that I cannot buy in my own country. I have bought my supplements previously from a different US-based vitamin company and it was a nightmare. The supplements got impounded by customs and were delayed for weeks. The other company took no responsibility and gave me no help. I gave that company one star on a Trust Pilot review. Lots of other customers from the UK had also given that other company one star. I was very wary before I put my order in with Piping Rock but I had no choice but to get my supplements from a US-based company. My experience with Piping Rock was completely different and 100% positive. The supplements arrived very quickly. I have already put in another order for my supplements with Piping Rock as they are on special offer.
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Posted 3 years ago
PipingRock.com is rated 2.6 based on 181 reviews