Ordered Cayenne liquid 55ml extract to Australia. Received a text from shipping company that not enough postage had been paid, I ignored this and the package arrived 3 weeks after order which is very good. Unfortunately the product had a short expiry date of only 3 weeks for a product that you use only a few drops at a time. Contacted the company through chat (very professional) and was given a refund for item only, not the postage which was equal in cost.
Would not use this company again as such a short expiry date is unacceptable on a health product and they do not refund the postage cost when they have made the error.
5 years ago
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