First time customer & was looking to order online and came across their site. Good reviews, products seemed to be good quality and they were having 25-50% discount on some items ( assumed to increase revenue during Covid19). After got additional $14 off from being first time customer and having over $55 order; at this point really impressed. When I checked out were 2 options for delivery, but only 1 was available, costing $24. At this point ok here's the catch. Decided to order anyways since I already had some discounts added. Now 2 days later get a text from DHL shipping saying i need to pay $27 in custom fees!! WTF?! Firstly I never realized i was ordering from US (canadian flag by logo, assumed canadian company & currency was in canadian). So for a $55 order i am paying $24 ship & $27 customs? I called the company was told the other (non available) shipping had less customs fees & I can return my order if I pay shipping again and restocking fee. I will say shipping was fast (5days), but not worth the price increase. Ps I ordered no supplements/ vitamins that usually would incur customs ( aloe, diffuser, vit e skin oil, face cream, eye cream).
4 years ago
Read Reviews has a 2.6 average rating from 195 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial