David J Harrison - Romford, Essex
LOWESTOFT PIZZA HUT BRANCH Monday/24th/May/2021. My partner & I visited at 14:15, app was very slow, VERY limited menu, can only have one type of salad, NOT a mix, all pre-made, I wanted green salad but don't like Carrots, it's mixed in with it!!! Who just wants Potato salad or just Coleslaw? CAN'T EVEN MIX & MATCH, ONLY ONE OF THE THREE! Can ONLY order ONE of the four pizzas available at any one time, eat that then order Pizza again, they DON'T do slices. The 'Blonde' member of staff was dealing with a couple at a table, it looked like she had finished with them so I said 'excuse me' (meaning when you have finished can I have your attention), she was rather Snappy & said 'I'm dealing with these!' (wind your neck in girl, I was polite so you should be!), other places we have been to offer much more variety of salad. The place only had a few diners, my partner & I looked at each other & we knew neither of us liked the service or the way Pizza Hut have gone about it, incompetent & NOT the best way to go about it. We decided to leave, the 'blonde' then shouted across the room, "it's been this way for over a year!" (DON'T SHOUT! DON'T BE STROPPY, BE PROFESSIONAL) SO!!! Just means it's been very bad for over a year & Pizza Hut should do a better job & that would explain why they were almost empty & every time we've looked it seems to always be that way! PIZZA HUT, you want to get customers back this isn't the way to go about it, NOT EVEN CLOSE!! We went to a Castle Calvary not far from that Pizza Hut, FULL MENU, you ticked what you wanted on a menu, they brought it to you, perfect service, perfect food VERY MUCH UNLIKE YOU!
2 years ago
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