“Pathetic service.. The lady Kinley at Kuwait Sharq should be thrown out of the job.
I had a gathering i ordered through talabat then i called within one minute to modify the order. she said ok also inform Talabat.
waited for more than 1hour 40min for order to arrive Talabat kept saying order on the way.. when i called teh same pizza hut sharq number to confirm if the order is sent.. Kinley unprofessional with a card of damn attitude said i cancelled the order.. I insisted i had an event people were waiting since more than 1.5hr to eat ..How could she cancel without informing ,, Least she could do was check "cannot modify should i continue with same order or cancel it" irresponsible and care a damn attitue she and another guy at the restaurant same time said " WE COULD NOT MODIFY SO WE CANCELLED without informing the customer and here i was waiting " .. Even Talabat doesnt know it was cancelled. I could not reorder as pizzahut site or talabat again as Pizza hut was busy as christmas day.. She put in a deep embarrassment on a christmas day in front of my guest. I demand she should be thrown out her job for caring a damn and not even having little responsibiliuty to call and inform that cancelling so we could make alternate arrangements.”
“I visited and order a large pizza and was very pleased with the fast and friendly service i received at 3351 Lawrence Ave East Scarborough especially the courteous customer service by the employee named Sachleen who was very cooperative she listen and understands how i want my order to be prepared and did a good job as per my needs and instruction. Good work folks keep it up. Thanks Vic Kumar”
“Purchased two mediums on 12-19-25. I thought that Pizza Hut was the one pizza that I could rely on for the light fluffy and crispy crust but NO, their new crust is like everyone else. Doughy, tasteless and dry. That had made a mess with this new dough. Should’ve just remained the same, a step above the rest. I was truly disappointed. I won’t be eating Pizza Hut any longer. One lost family. On my search again for an awesome pizza. 😔😔😢”
“Best customer experience
I went order this morning pick at counter
Friendly person WIJAY he ask me what deal want I am new to Pizza Hut he say supreme today special $ 10.99 for medium
I am happy to hires”
“Hi, I often deal with Wijay at the Bellamy/Lawrence location and he is awesome! He is always friendly and positive which keeps me coming back! The pizza is always perfect as my extremely particular 17-year old says; it’s difficult to put a smile on his face🤨.
Wijay is the best!”
“My name is Leonardo
I went pick up at bellamy location very frequently handled by self-alowne
somany customer all so there simle face person name WIJAY
good customer service”
“The pizza on the lunch buffet was too old and not very warm. The salad bar had no lettuce or tomatoes. The broccoli and cauliflower were too big of pieces. The service was not good. I called before coming in and was put in hold for about 5 minutes. No one ever came back to the line. I hung up at that point.”
“Really bad delivery! I ordered stuffed crust wich I didn't get! They charge 6$ for delivery and the Driver was not happy when I didn't tip 15% on top of the charge! Never again!”
“I made 2 orders yesterday and tonight.My orders keeps being cancelled because yall are claiming that yall are closed. It is 10:47 pm, just be honest and say you all don’t have drivers. This location doesn’t close until 12 am. Dominoes and Papa John’s will get my business for now on, this is bad business.”
“En mi visita mas reciente a Pizza Hut en Rio Grande City, recibi muy buen servicio a pesar de que el staff estaba muy ocupado no se olvidaron de dar buena atencion a quienes estabamos ahi en el restaurant…recomendado..👌..”
