“I called that order a pizza the people at the store told me pizzas are around 20 bucks couldn't offer me any deal so I called the Overflow line talked to a person who ordered my phone there gave me a deal two pizzas for $22.99 so I called and ordered it and put on my information in and went to the store and the pizza was never there so the store that I'm at to pick up the pizza from Williamson Road can't honor the deal Pizza Hut you need to do better your garbage”
“Pizza Hut is a pos. After putting in my address TWICE on their app, their app insisted on delivering to an address 3 hours away. I tried canceling over the phone, app, website, everything and it's impossible. So, now I have to pay for 2 pizzas that I won't get because Pizza Hut sucks. I will never order from this sorry Pizza place ever again. Shame on Pizza hut. I hope you go out of business”
“Pizza Hut is charging customers delivery fees when they use doordash. I have an account with doordash and I have 0 delivery fees for a month but was charged a fee.”
“I would give this a zero rating if I could. Last Friday night, I thought I had placed an order via my computer. Got to Pizza Hut around 6 pm. Went inside and told the girl working the counter I had placed an order online. She couldn't find my order and said, did you make sure it's this location? Sometimes it defaults to another location. So I went outside to my car and checked my phone. No pizza hut order confirmation in my email. So sitting in my car, I placed another order. Now it said it would be ready in about 25 minutes. I ran to CVS to waste some time. Came back about 15-20 minutes later, went inside, and again told the girl I had placed an online order. She said she couldn't find my order...again. So I went back outside to my car to get my cell phone and show her my order was placed. When I got back inside the Pizza Hut, she said I found your order. It was on another system. So then she tells me, I am number 84 and they are on 73. So I went back outside to sit in my car and wait. This whole time the front area of this location was full of people. About 10 minutes later, I go back inside. I find a seat directly across from the front counter. I see this girl helping people, telling people she's sorry, that Friday nights are really busy, etc. etc. I am sitting about 3 feet from where she is helping people. She can see me. I sit there for about 20 minutes, maybe 25 minutes and she finally looks at me and said, when you walked out the last time I cancelled your order. I was absolutely dumbfounded. I have been sitting there, she can see me. She let me sit there for 20-25 minutes without telling me she had cancelled my order. I have now been at this location for over an hour. I was beyond livid. All I could do was walk out before I said something I might regret. I will NEVER go to this location again. If I didn't love Pizza Hut pizza so much, I might not ever order another pizza from them again. I hope her manager sees this review. I hope the franchise owner sees this review. This was one of the worst experiences I've ever had the displeasure of going thru. There was no reason for it except to be mean, or whatever she was doing. There was no reason to let me sit there the entire time, watching her help other people, and she couldn't tell me I was sitting there for no reason! I left there, composed myself, ordered from Marcos Pizza and picked it up in 10 minutes. This location on Tezel is the worst and that girl who was working that night needs some customer service training.”
“The pizza hurt on n. Hualapai had messed up a pizza and said they would give us a new one . We called back more than 90 days later and were not on the list any more but the manager was very nice and had not only our pizza sent out to us but threw in some wings his name was Payton . Good looking out . Thank you!!!!”
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“Ordered from Pizza Hut in 07621, Bergenfield NJ. What a nightmare. It took almost 30 minutes to place and process the order with a female that, unfortunately, was not strongly bilingual. We were charged and refunded four times for our delivery order, while the lady taking our order told us our card was being declined. Inadequate customer service. Order incorrect. Undercooked pizza. We will never order from Pizza Hut again.”
“The service was pretty good, we were the only customers at 830 pm on Monday evening. The problem I have is that the menus have NO PRICES listed on them. If you go on the web to look at the menu it also has NO PRICING. What is up with that? Are we supposed to order blindly and then cancel the order if you think it’s outrageous? Make a scene? I won’t be going back anytime soon. I want to know how much items cost so I can make an informed decision about what I am purchasing.”
“Yum, SJ Pizza Hut is so good!We got the PAN Meat lovers. Delicious! While other pizza places around Our area are getting worse our our San Jacinto Pizza Hut has Only gotten better.
Thank You Pizza Hut”
“Sorry service need to tear down the building a turn into a car wash better result's waitress over whelmed kept asking for silverware, refills, box for by left overs and people walking out after waiting 45 minutes no service in Lumberton n.c location on fayetteville road 11/30/24 at 1:00 p.m. today”
“I've noticed that the newest pizza hut in Ripley and corinth Ms are using cheese that doesn't taste anything like mozzarella and if it don't get fixed I won't be buying anymore”
“I order online the order was all wrong,And the employee refuse to make it right, bad customer service and very unprofessional. I will not recommend this pizza hut.”
“Pizza Hut should not limited the survey code is only meant for walk in order. i usually order pizza online for delivery. i get an email to do the survey and get a free personal pizza. now that i want to order online again, and also redeem my free pizza, i couldn't redeem online. survey code only meant for walk-in? Since Pizza Hut invite customer to do a survey to hear us out, they should not limit the redemption is only for Walk-in. customers agree?”
“I’ve been a long time Pizza Hut customer but after the last pizza I will not be. We ordered the what has always been the meat lovers. This last one, on more than one slice had only 1 pepperoni on them. I feel like we were ripped off. You won’t be getting any more of my money!🍕🍕. This picture has more meat!”