“I ordered a pizza last Friday. The door dash person delivered it to someone else. I paid with my debit card . No one will help me. It’s been a week , worst customer service I’ve ever had”
“Look this is the 3rd time I had to write something bad about the employee that slim white man needs to be fired he has a bad attitude everytime I go there and I be being nice to him they got my order wrong for the 4th time something need to be done about that he is very rude I'm sick of every time I try to spend money he try to run me away”
“The northern store a pizza was horrible I ordered a medium Pizza supreme they were like on each little tiny slice was two pieces of sausage two pepperonis three bell pepper pieces on the whole pizza it was cold and tried to get through to talk to him you can't do that so here's a review I advise you all not to buy from that store because this is the worst pizza I've ever had I knew I should have went to the other ones if they'd answer their phone I would have never left this review but I tried six times,”
“The three topping pizza it doesn't look the way they show it to you on TV or on your cell phone they put very little ingredients to me that's false advertisement I hope they close soon especially the one on lake Street in Addison Illinois don't ever stop there”
“We placed our order specifically for a dinner party and selected a delivery time of 7:30–7:45 pm. This timing was important to us, as we had planned our evening around the agreed delivery window.
Unfortunately, the pizzas arrived at 7:09 pm, more than 20 minutes before our selected delivery time, when we were not ready to receive the order.
We explained to the delivery driver that he had arrived too early. He contacted the store manager, who was incredibly rude and argued with us for approximately 15 minutes while the driver stood at our door holding the pizzas. We repeatedly explained that we had specifically selected a timed delivery, but the manager continued to argue that we had not.
After 15 minutes, the driver left with the pizzas, and we were told to wait while the manager looked into the issue. She never called us back, so we contacted the store again. Initially, she refused to come to the phone. When she eventually spoke to us, she was dismissive and asked what we expected her to do.
We explained that we wanted the pizzas remade and delivered during our originally selected time slot. Rather than resolving the issue professionally, she continued to argue with us and ultimately hung up. We could then hear her saying that she was not dealing with us.
We are now $43 out of pocket for pizzas we never received, through no fault of our own. We selected a specific delivery window, and Pizza Hut failed to honour that arrangement by delivering the order significantly earlier than requested.
What made this experience even worse was the manager's appalling attitude and complete unwillingness to resolve the situation. We should not have to argue with a manager simply to have an agreed delivery time respected.
We expect a full refund of the $43 paid for an order that we did not receive. We also believe this incident warrants a formal review of the store manager's conduct and how this complaint was handled.
We look forward to your response and confirmation that our refund will be processed.”
“Some people are seriously unprofessional, staff especially the managers. Every morning, it’s always the same person, no proper staff rotation at all. And the food? Takes forever to be served. Management needs to do better. 😏”
“Pizza was dry, hardly any sauce, skimpy toppings. Pizza Hut in 89044, Henderson NV. Sticking with Dominoes. Prices are better plus the food is actually good!”
“The Pizza Hut service in Mount Airy is horrible. Ordered online for pickup at 4:30 and was not ready. Was asked to circle around for other vehicles to get their order. Done this about 5x and it’s now 4:46 still no pizza. Went inside to get it and still waiting.”
“I called Pizza hut here in Newport on Friday for delivery waited an hour no delivery I called and it they said they could cancel my order and reorder again very disappointed in their service so I canceled it and I will never order from there again I ordered from papa John's and got excellent service the way it should be”
“> Worst experience at Pizza Hut, [Outlet Name - Udaipur Staff behaviour was extremely rude and unprofessional. After paying full amount, they denied to give a carry bag for the order and misbehaved when asked. Such arrogant attitude from a big brand like Pizza Hut is not expected. Will never visit again and will not recommend to anyone. 1 Star.”
“Order took over 2 hours. No answer at the store to get information on why it was taking so long. And then I was missing items when it finally did arrive. I don’t eat pizza and they gave me a free pizza coupon and decided not to refund anything. I only eat the sandwiches and pastas so this coupon is absolutely useless for me! I swear I have nothing but issues with this Store every time I order.”
“Me and my spouse Adam were VERY disappointed with the food. You can look at our friend Steve's review photo. It looked like our pizza had been thrown onto the floor before being given to us. Never coming back again. Lost two loyal beautiful customers.”
“Went to place order all good, get to check out added a tip. Why does this bother me? Well I have not interacted with an employee the whole time I was ordering, didn’t request a large amount of pizza ( just normal family) and there were no special instructions they would have to accommodate. I pay the prices on the menu, which is suppose to pay operating costs. Adding additional charges ( that’s what they are) is nothing more than greed on your company’s part. Pay your employees and offer a menu with valid prices. Enjoy your declining sales - never again. Online order.”
“Today order pizza overcooked
Corn chease very overcooked.
Pizza hut store 2nd time very poor quality.
Speciality suggest akaswani near amarprit hotel.”
“Very poor quality pizza.... first time I have eaten a pizza without cheese...very funny,the rate are too high...I am not recommending the pizza hut Narbal”
“went to “new” pizza hut in Auburn NY, went in every table had trash on them from previous customers, only 3 groups of people at tables. why set up so everyone has to walk through dining area to order… not good experience , You messed up, and menu without prices…. no medium pizzas. Why only two employees ion duty whole restaurant. $105 didn’t enjoy spending. Shame on you my group won’t be back!”
“The Afton pizza hut is horrible I really give it 0 stars they treat their employees horrible and they don't charge out their food they just add to the moldy stuff”
“I waited for 30 min , and I’m a regular customer. The customer service is bad , after informing two people to take my order they still didn’t care
Pizza hut al gurair”
“I sent $58 at the Pizza Hut in Smyrna, DE. The food was awful. Don’t waste your money or time. If you enjoy brick oven pizza take the drive and visit Veronica’s Pizzeria in Dover.”
“Bought 5 pizzas I call and they told me they couldn’t remake them until they talk to supervisor in charge I had my receipt and pizzas to prove they were all burnt”
