“I sent $58 at the Pizza Hut in Smyrna, DE. The food was awful. Don’t waste your money or time. If you enjoy brick oven pizza take the drive and visit Veronica’s Pizzeria in Dover.”
“Bought 5 pizzas I call and they told me they couldn’t remake them until they talk to supervisor in charge I had my receipt and pizzas to prove they were all burnt”
“Visited the Pizza Hut on St Charles Road in Berkeley. The lady working today was very rude. Took her over 10 minutes to acknowledge. I was waiting for an order. Once I was acknowledged, she told me it will be right up. 15 minutes later still waiting looks like she’s the only one at the restaurant because she’s taking orders. Can she just box my pizza so I can go? I decided to leave and will never order from here again. Contested payment through credit card.”
“My wings were cold and really hard, just like a rocks. Yes I took photos, because some were so tiny and hard... wasnt funny at all... what a waste of money.. now I'm trying to upload my photos but the system won't even let me...because there scary.. haha”
“The worst pizza we have ever had. It was bought in Lehi Utah. Sad to know AF location is closed. It was always good. Wouldn’t give Lehi location a star. Save your money.”
“My pizza was very dry and they put small amount of cheese plus it took more than 1hr for me to get my order at Pizza Hut Appletons Village it was not nice l was really disappointed”
“Breading of pizza not cooked all the way. Really thin, cheese not melted and too much sauce. I want my tip back. lol this page not letting me upload photos of my sad pizza.”
“8/21/26 I had the worst delivery and pizza ever. The delivery person slid my pizza onto the wrong porch at my house. The pizza was horrible. I got a large Tavern Hawaiian Lua, which was like cardboard. Disgusting!”
“Ordered 3 pizzas only received 2. The second pizza was not the pizza we ordered. Deliveroo decide they are not gonna bother ringing the doorbell - no, they decide binging it in our large flowerpot positioned right by the front door was as far as they were gonna go. Watched it back on the ring camera and he couldnt get away fast enough. Pizza was on the verge of being raw and the topping and sauce were literally dripping off the base when picked up. Absolutely vile. Straight in the bin - will NEVER be ordering from them again. Horrendous!!!”
“I ordered from pizza hut..my bill was $ 28.44 they charged my card $ 36.44 the delivery person gave there self a 8.00 tip without my approval. and when they brought my pizza my son said it was left out side on the ground in front of my door..if I had saw it I would have called pizza hut and made them take it back ..that person should be fired..I have been in touch with pizza so that my money will be refunded.. so pizza hut has thieves working for them..I will never order from them again”
“I participated in your stop game and was supposed to be sent items for winning. I received an email saying due to an error, they could nit send them. But they gave me a code for a free large one item pizza. I have tried to redeem this pizza with the code, it does not work. Was this just another scam. My last order from pizza hut was wrong and nit very good. I am about done with your business. This is a terrible way to promote your restaurant.”
“Went there to pick up my on line order & there was at least 3 people back there & it took someone 5 minutes to just acknowledge that I was there poor customer service might not go back!!!! Very disappointed”
“I ordered a pizza with a family order of bread sticks. Waited for an hour and 15 minutes. No delivery.Then my neighbor knocks on my door to hand me my food which had be left on the front stoop. It was DoorDash fault was Pizza Huts response. Domino's has just gotten a new customer.”
“Baby… when I tell you I almost threw up.
I’m sitting here minding my business, enjoying my pizza, chewing my food, and all of a sudden I look down and there’s a whole fly baked into my pizza. 🤢 I immediately spit everything out. My first thought was, “Oh my God… if there’s a fly in here, what else is in this kitchen? Maggots?”
My stomach turned instantly. I couldn’t take another bite.
This ain’t about getting a free pizza. This is about basic cleanliness and food safety. How does a fly get baked into somebody’s food and nobody catches it before it leaves the kitchen?
I took pictures because I knew folks wouldn’t believe me. Pizza Hut, y’all need to do better. Somebody needs to inspect that kitchen because this is beyond unacceptable. I paid for pizza, not extra protein.
Needless to say… I won’t be back. 🤮🍕”
“I went to Harringay brunch and ordered my usual pizza pepperoni, but the price was different, I asked the reason why and they told me that this is the price. When I told them that I always get this pizza for £9.99 the guy told me " I'm the manager, I know the price". I told him that I often order the same pizza, but he was rude and start talking in a different language and laughing with his colleagues. Terrible experience and I will never order your pizza again!”
“Pizza Hut on 119th st in Overland Park Ks. The pizza was very over cooked. Crust was so hard you couldn’t bite or chew it.if you tried to break it. It just snapped and. crumbled .I would have returned it but my husband is disabled and I was unable to leave him. I stood at the counter to pick up my order. The girl saw me but took her time coming out. I will never order Pizza Hut again from any location”
“Advise to customers. Check your receipt to make sure the Pizza Hut employees don’t add a tip without your knowledge. This is what happened to me twice. Bothtimes were for takeout service The first time I noticed it while I was still in the diner and the cashier refunded me the tip they added. This first instance was 3-4 months ago The second time, I ordered takeout again, and after I paid, I mentioned it to the cashier what happened to me the first time. The cashier told me that no tip would be added.I was not given a receipt with the credit card transaction. Instead, I was given the receipt without the card transaction. When I received my credit card statement, I noticed that I was charged higher than what my receipt showed. I went in person to dispute this. They did refund it to me which was good of them. Still, if you don’t check your receipt, Pizza Hut employees may take advantage of you.”
