“Ordered buffalo boneless wings & were basically dry ( no sauce ). Called and asked about it & they stated that's all the sauce they put on them......... Hmm mm I've been going there for over 30 years & this is absolutely absurd”
“Two pizzas ordered in 6 months. Thought would give a second chance; two worst pizzas I ever had. I ordered a 3 ingredient hand tossed. $24 I had two slices and threw the rest in the trash. Over baked, no taste. The worst. I will never come back.”
“Do not do business with PH at the Broad St. location in Philadelphia PA. These employees are horrible, they never send you what you order and it's dirty. The absolute worst experience I've ever had is with this location”
“I recently visited the Pizza Hut branch on Boulevard Riyadh and was extremely disappointed with the quality of both the food and service. The pizza was far below the standard I’ve come to expect from Pizza Hut, especially compared to other locations. Additionally, the staff seemed poorly trained, which further worsened the experience.
As a loyal customer, I hope Pizza Hut maintains consistent quality across all branches. This particular location urgently needs improvement in food preparation, ingredient standards, and staff training. I hope my feedback is taken seriously to ensure better experiences for future customers.”
“Pizza Hut- Northwood
I placed an order online. They missed 1 kids pizza.
This caused a further delay. Eith kids being really hungry and then had to wait even longer for the pizza to arrive which was placed under a hot plate and served to us again without being made fresh this is what I paid for.
A truly horrible experience and the customer care teams response was very disappointing from a man named Marcus. They didn't even bother to give vouchers for their mistake but instead is hoping I place a future order with them and their response is. I hope you have a better experience in future. Which is what I find so funny. They really believe people that have bad experience will continue to order with them. They are many better pizza restuarants now than pizza hut which has better service and professional customer care team.
Goodluck. If you place an order with them and something goes wrong. They won't care.
I also have email response back from the customer care team if anyone wants to see there response back. I'm happy to share.”
“They are the worst. We have been waiting for over two hours and now they should work harder and faster. Please at I might not eat at your place again bad service”
“There were two couples in the restaurant and we were a family of 4 with a baby and had to wait with no one in front of us to be seated after 4 people looked at us. Then the waitress didn’t write down the order had to come back and ask and then proceeded to go and sit with her friends who came into the restaurant. She checked on us once and we asked for boxes.”
“First the dining room is too small, the tables are tiny and they said you can’t request a booth if there’s not more than 2 people so you have no room for your food. The waitress didn’t bring refills for drinks also said no to go cups so I couldnt get drink to go, she also stood so far away when speaking. Not a good experience at all! Also she kept rolling her eyes at other customers!”
“I place a order over the phone at 11:03pm I ask what time the store closed she said 12:00 arrived at the EAST WEST CONNECTOR AUSTELL, GA location NO ONE was in the store, so I called the next morning around 11:00 spoke with a manager he replied they close at 12 stop taking orders at 11:30 and he doesn't know why they placed the order so I asked what can he do about what happened he replied NOTHING so no more OF MY MONEY WILL BE SPENT AT ANY PIZZA HUT LOCATION!”
“PIZZA HUT Worst store for Pizza in greater noida. They deliver wrong orders and when you call noone is there to answer I had ordered a Chicken pizza and received a paneer pizza. Worst customer care service”
“Horrible service
ordered from Lake Wylie SC site for delivery . Recd order, it was wrong . Receipt is right but doesn't match what was delivered. When called store, call rings in a call center and we are told stores do not take calls. There is no option to report wrong order and have right order delivered. So I have now paid Pizza Hut and do not have my right order and no way to get my food ,so I am out money and food. Call center cant help. Online chat with Pizza Hut cant help. Sounds like fraud. This is ridiculous. Mistakes happen but when there is no way to report the error and have it fixed, this place shoukd not be in business.”
“We ordered a cheesy bites pizza with mushrooms and oiives. Paid extra for maranera sauce but received none. Couldn't find any pizza sauce on pizza. I guess that's extra too. Don't go to Pizza Hut on LaCholla!!!!!!”
“We ordered a medium pepperoni pan crust pizza a 2 one trip salads and a tea and a lemonade and the total was 41.12 Dollars entirely to much for what we got”
“The shop at 17256 McLoughlin in Portland OR takes delivery orders even though they have no drivers. It takes hours. Why not be truthful and tell people, we have no delivery drivers, so if you want to pick up, we can accommodate you. After an hour I called and they told me, They said nothing about not having a driver, yet they charged me for the pizza. I had to call several times and then had to drive down and pick up a cold pizza. WTF!!!!!”
