“Pizza was okay but not great, toppings were fine, but it arrived a bit cold and took longer than expected. Decent for a quick meal, just inconsistent.”
“Calzone was made fine however was upset with nacho cheese however is now a two dollar up charge but you get marinara dipping sauce free with your breadsticks. I believe they need to change that to one dipping sauce free whether it’s cheese or marinara why are we being forced to eat marinara Sauce?”
“We consistently order large super supreme with hand tossed crust from the Port Orange location. We were not pleased 5/03/2025 to get our pizza home and discover it WAS NOT a hand tossed crust. Crust was bland and tough and the pizza was not enjoyable.”
“Usually our Pizza is good, love Pizza Hut, but today there wasn’t much veggies on it! And no tomatoes! We still eat it and it just didn’t taste right!”
“Tried to order by using Webb site. Their site said mu name was invalid. So I called Pizza Hut directly at this site to place our order. After listing the order I asked about changing the medium size to a large it was two dollars cheaper. So I changed the order to a large and a personnel size pan. The order was delivered no large size pizza but we were billed for both orders. Now I will have to drive over and get the one ordered reversed since we didn't get it”
“I have enjoyed the new tavern style pizza. Unfortunately, each time I have ordered it comes different than what the description states. I want what I order not what they want to make. If this happens again I will go to another chain.”
“Not so happy with counter person.bad attitude and made me feel like I had no idea what I was ordering. My boneless wings were not honey bbq. So sad pizza hut was always my favorite.”
“Ordered thin crust Supreme. Crust could of been cooked more and was tasteless but I did like the toppings.
I wasn't very happy when the person who delivered, from pizza hut, asked me if I was going to tip him. The tip was included in delivery.”
“The pizza was hot is why I gave a rating of 3. No friendly feel from the order taker(I ordered on the inside for take out). She brought the pizza over with NOT 1 napkin and when I asked for peppers or cheese she put her eyes in her head replying that’s .99. Pizza places don’t offer or give you pepper or cheese anymore? I don’t eat out much anymore because companies want monies but taking product away(my slices had 1 small piece of chicken on each slice. Not pleased at all for my 14.00”
“at about 1:30 today, I tried to call in my order. guy asked me my phone number and name...proceeded to take my order...asked me which location to pick up at...I told him the street name...he asked the city and state...he asked the zip code...I said I have never had a problem before...he got smart and said, "well you having a problem today." I asked for a supervisor...he transferred me to another pizza hut in the city. she almost took my order but then said, "you have the wrong pizza hut." I said, you can't just take my order and send it to the pizza hut I want it picked up from. she said no, this is not customer service where they can look at your history, etc. by this time, I am frustrated and completely changed my mind about ordering.”
