“Order took more than an hour and when it arrived, the pizza was stone cold. This is the second time this has happened.
In less time we could have gotten a pizza at Papa Murphy's, drove home, and cooked it. We would have had hot pizza.
Maybe there's a staffing shortage at this restaurant, but when one spends $35.00 on a meal - it should be delivered on time and the food should be hot.
There are several nearby pizza joints that deliver. Our days at this Pizza Hut are over.”
“Everything
Poor customer service employees smoking weed,getting the order wrong. Never washing their hands. Nasty and smart ass employees. Cleveland ohio Southgate pizza hut.”
“Called-in order was wrong. Paid $22 for a medium-sized cheese and mushroom pizza that I received! I had originally called in an order for a "hamburger" pizza. When I called them to tell them that I had received the wrong order they told me that the message they had received was that I had ordered a "ham" pizza! Ham??? But there wasn't even any ham! The slice of pizza I had gotten had only one little sliver of ham the size of a worm!!! And that was suppose to be a ham pizza?? To begin with, there's a world of difference between a "ham" and "hamburger" pizza. I don't know if it was the cook or the foreign lady that got the order wrong, and this was the Pizza Hut in Alice, TX. When I asked for a refund they told me I was going to have to go through my credit card to file a complaint and that they were going to have to investigate. Really? And this was the 2nd time they had gotten the order all wrong!!! I will never buy another pizza from Pizza Hut again!”
“Ordered supreme pizza after a long day at work for delivery and received undercooked cold raw veggies and white crust instead of golden brown. Called store and they remade it and delivery driver didn't even ring doorbell and left on porch. Crust was still not golden brown and veggies only slightly better. After paying $39.21 for this pizza I threw it away and ate a bowl of cereal for my dinner. I will never order from Pizza Hut again!!!”
“This was the worst pizza that we’ve ever had. We took back the first one because there was no sauce on the pizza and the one they gave us to replace. It had so little sauce that the pizza was completely tasteless. Go someplace else.”
“Pizza Hut delivery driver, Pedro crashed into our front steps last night(10/6/2025) and cared more about the damage to his car than our property. After Pedro, checked his car for damages he got back into his car and took off. I have spent over three hours trying to reach the corporate office and a manager. All I'm getting is hung up on by staff. No wonder Pedro had no problem driving off and leaving us with the expense of taking care of the damages that will likely cost over $3000.00. Pedro works for the Pizza Hut in Blacklick, Ohio 43004.”
“The pizza hut in Bowie,tx is the worse they take forever to get there pizzas out and as a door dasher i can honestly say that the manager takes the big order from churches and such and cancels them through door dashing so his delivery drivers can get the big tips! When my husband called him out on it he had him blocked from the store!”
“Pizza was late and cold, I rang the Leicester store and was told I couldn't complain and it would arrive 'sometime'. Suffice it to say I will not be using them again. Absolutely disgusting.”
“One of the employees gives off the smell of cigarettes. I am never gonna come back to that store ever again cause of that horrible smell.
It was the Pizza Hut on Trenton!!”
