Want to thank Pizza Hut for stealing my money, while being completely useless at resolving the issue.
They can sure take the money instantly, but of their system screws up and loses the order, apparently NOBODY can find any information about it.
Placed an order for dinner online, got an immediate notification from my financial app that the money had been taken, but never got the normal order confirmation email from Pizza Hut.
Gave it about 15-20 minutes just in case something was running slow in the system, then started calling. Spent about the next hour getting bounced around between 2 stores, the local call center, given a bogus number to corporate, finally getting a working number to Hut Rewards, who then gave me the number to Customer Satisfaction. More like Customer Who Cares, we've already got your money.
Everybody had the same ridiculous story, they "don't have access" to find the transaction, and nothing they can do. Give the money a few days to process, then try calling back for a refund.
Absolutely ZERO reason with today's technology that if they can take the money instantly, they can't also refund it instantly when they screw up and don't supply the product you paid for!
1 year ago
Pizza Hut has a
2.0
average rating
from
314
reviews
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