If I could give them negative stars, I would. I ordered online and put ALL my selections in the order form properly which was no cheese and bbq sauce for the sauce. The store actually called me to confirm which I thought was nice. I confirmed again no cheese and BBQ sauce. When it was delivered, it had Marinara sauce.
I called the store and nicely let them know the pizza came with the wrong sauce. The manager I spoke to was so agressive and rude my husband came over to see what was going on. I would have been happy to even get a coupon for next time or something but he was a total jerk. Accusing me of not putting in the order right which I am 200% sure I did AND he called me and I went over it on the phone prior to them making the pizza. Mistakes happen but there is NO REASON to be an agressive jerk about it. I realize it is hard to get good help these days but they are not curing cancer. It's pizza. Figure it out and get better leaders in your store. Dallas-Acworth Hwy location in Kennesaw, GA.
1 year ago
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