I've been a rather satisfied customer for many years, in the UK and France mainly, both dining in and having pizzas delivered at my place. A year ago they closed the restaurant which delivered pizzas in Paris 5th which is central. After a couple of months I emailed to get an update on and what was preventing another restaurant from handling the deliveries - there is one in Paris 5th indeed, one km away. Thy said they were in the process of doing so. More than 8 months later still nothing. I emailed them over and over again. Not a single answer. So guess what, I'll never order from them again or dine in. Talk about customer care...