I am NOT pleased with this vendor. I placed an order and needed to cancel it. They conveniently had it picked up by FedEx w/in hours. In most cases you like this super fast shipping. BUT in my case, $753 was wasted because it would cost MORE to return the product with their fees and ridiculous return window. I don't understand why they could not have cancelled the pick up with FedEx (it was literally w/in an hour) to have the item returned to their facility. I would have been OK with the restocking fee in that case. Now I'm stuck with a bed I did not mean to order and that I cannot use. I will never shop here again.