I wanted to order an item on-line to coordinate with the bed I already had. The item was listed as out of stock on-line. I phoned to speak with customer service, and the experience was very good. The rep listened to my question, answered it, and told me the item had just arrived in stock, it was compatible with my existing item, and he would post it as available online . That was accomplished within just a few minutes.
5 years ago
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