116 days since our cruise was cancelled and still no sign of our £10,000! How to ruin my husbands 50th birthday. And to make it worse 2/3 this money is owed to our friends that booked with Planet Cruise on our recommendation as returning customers. Great booking service and staff polite on the phone. But just keep telling us to be patient when we know they have received the money back from Princess Cruise! Really worried now after joining the Facebook group Iglu refund action group (parent company)! Looks like we are one of thousands! DO NOT BOOK WITH THIS COMPANY!